Top Tech Jobs & Startup Jobs in Pittsburgh, PA

Build and lead Leena AI’s enablement function across internal teams, customers, and partners. Develop AI-first knowledge systems, in-product guidance, documentation, communities, playbooks, and partner accreditation. Establish enablement strategy, hire and manage the team, collaborate cross-functionally, and measure outcomes including self-service adoption, answer deflection, time to value, community engagement, and partner-led go-lives.

Leads business development and strategic sales growth for MAPEI’s hydropower and renewable energy construction and restoration markets. Develops key accounts, identifies project opportunities, influences specifications, builds relationships with AEC firms and contractors, supports product launches, provides technical presentations and training, and collaborates with sales, marketing, product management, technical services, and R&D. The role requires extensive industry knowledge, consultative selling ability, and travel to support customers, projects, and events.

Provides second-tier technical support for enterprise software customers through phone, web, and email. Diagnoses application issues, resolves customer questions, handles increasingly complex escalations, identifies system defects, and maintains communication through resolution. Uses and improves knowledge-base content, creates internal documentation, advocates for customers, and collaborates with cross-functional teams. Works independently within established procedures while managing challenging customer interactions professionally.

Own the vision and roadmap for public safety software used by dispatch centers, law enforcement, and emergency response teams. Conduct research, define metrics, prioritize features, and collaborate with engineering and design on Agile delivery. Partner with sales and marketing on go-to-market strategy, pricing, demos, and customer engagement. Coordinate vendors, provide training, support RFPs, and obtain required CJIS clearance. Travel up to 40% for customer visits, conferences, and meetings.

Lead local driver recruitment and onboarding by building a 500+ interested-driver list, support day-to-day local operations, and act as OMNI's regional point of contact.

Implement Microsoft Dynamics 365 Finance & Operations ERP solutions for supply chain, warehouse, production, and manufacturing clients. Lead requirements, analysis, design, testing, configuration, and project delivery while collaborating with functional and technical teams. Advise clients on supply chain and warehouse management, use LCS and DevOps, and mentor junior consultants. The role involves full-cycle implementations, client interaction, and 25–50% travel.

Implement and configure Microsoft Dynamics 365 Finance and Operations for client supply chain and warehouse processes. Lead requirements, analysis, solution design, testing, and full-cycle ERP implementations. Advise clients on purchasing, inventory, transportation, production, trade, logistics, and warehouse management. Collaborate with technical and functional teams, use LCS and DevOps, and mentor junior consultants. The role requires significant ERP implementation experience and 25–50% travel.

Design and deliver enterprise-grade generative AI solutions on AWS using Bedrock, AgentCore, SageMaker, LLMs, RAG pipelines, vector databases, and agentic workflows. Build scalable APIs and integrations, optimize prompts and models, evaluate performance, and implement security and governance. Collaborate with application, data, and platform teams, troubleshoot production systems, define best practices, and mentor engineers while remaining hands-on.

Provides senior-level remote IT support in complex, multi-tenant MSP environments. Responsibilities include troubleshooting desktop, server, network, identity, endpoint, Microsoft 365, and application issues; managing escalated incidents; coordinating vendors and ISPs; maintaining SLA communication; documenting solutions; mentoring junior engineers; and participating in maintenance windows and on-call rotations.

Leads loan fulfillment, customer experience, collections, and the broader customer operations function. Owns operational strategy, verification and application-to-funding processes, collections effectiveness, customer experience, vendor relationships, compliance, risk controls, automation, and AI-enabled process improvements. Builds and develops operational teams while collaborating with Risk, Compliance, Product, Engineering, and Finance to scale efficient, secure lending operations.

Leads new-business sales to commercial health plans, owning prospecting, enterprise deal cycles, quota attainment, forecasting, and C-suite relationship development. The role requires selling technical solutions to payer organizations, understanding payer workflows and healthcare regulations, and using MEDDPICC and Mutual Action Plans. This remote individual-contributor position collaborates with marketing, customer success, implementation, and product teams, with travel up to 30%.

Own customer relationships throughout implementation, adoption, renewal, and expansion. Advise healthcare organizations on achieving business outcomes, drive product adoption and retention, identify customer needs and growth opportunities, and collaborate with sales, implementation, and support teams. Use customer data and SaaS tools to improve engagement, satisfaction, and long-term value.

Provides technical support to SaaS customers through multiple channels. Investigates web application issues using documentation, browser diagnostics, logs, network activity, system information, and AI-assisted tools. Communicates status and resolutions, documents cases, escalates unresolved problems, and manages multiple inquiries while maintaining strong customer service and product knowledge.