Top Customer Success & Experience Jobs in Phoenix – Mesa – Scottsdale, AZ

Serve as primary contact for customers and dealers, handle inbound inquiries via phone/email, document cases in CRM, coordinate cross-functional resolution, educate on products/warranty, escalate complex issues, monitor open cases, and recommend process improvements to enhance customer satisfaction.

The Technical Alignment Manager is responsible for understanding clients' IT environments, analyzing technology usage, and ensuring compliance with standards while enhancing systems and maintaining relationships.

As a Customer Support Executive at Teleperformance, you will provide omnichannel support, ensuring employee satisfaction and fostering positive customer relationships.

Students will work as Facebook Administrators promoting the company's Facebook page and website, while collecting likes for both. Performance based payment is offered.

The Advisor Support Representative provides customer service support to financial professionals by handling inquiries, processing forms, maintaining compliance, and improving service delivery. This role is an entry point for growth within the organization.

As a Promotions Street Team member, you'll support planning and execution of events, engage with audiences, and collaborate on promotional campaigns while managing logistics and maintaining inventory.

Manage and consult on customer implementations: translate stakeholder requirements into project scopes, configure and test the product, onboard and train users, map clinical workflows, and build dashboards, KPIs, and data-driven alerts to drive customer success.

Manage and maintain a detention facility's legal resource library, ensuring residents have access to legal materials while complying with operational procedures.

Provide Tier 1/2 technical support for e-commerce and internal users of WMS/OMS, manage tickets and SLAs, run client onboarding and training, diagnose web/API issues using observability logs, escalate and document bugs, and support AI agent QA and knowledge base curation.

Owns the technical setup and validation of new client launches, including practice configuration, clearinghouse connections, payer enrollments, claims, Twilio communications, card processing, payment flows, and JSON configurations. Troubleshoots vendor integrations, tests systems end to end, documents setups and fixes, manages multiple implementations, and partners with onboarding teams to ensure timely, reliable go-lives.

Own client onboarding from contract signing through go-live and early steady-state. Build timelines, lead kickoff and training sessions, coordinate technical setup, data migration, and integrations, track risks and blockers, relay client feedback internally, support early live usage, and hand off to Support. Continuously improve onboarding playbooks, templates, and training materials while managing multiple concurrent implementations.