Top Customer Success & Experience Jobs in Phoenix – Mesa – Scottsdale, AZ

As a Growth Partner, you'll manage a portfolio of medical practices, coach staff on optimizing workflows, and ensure adoption of the platform for better patient care.

Manage and coordinate LMS/EMS/CMS implementations for internal staff and LEAs: run kickoffs, setup system admin tasks, provide training and demos, support migrations, handle Tier 2/3 support, manage version updates, track requirements and backlog, and transition customers to support.

CLOVEHITCH seeks ASL interpreters for onsite services at a government agency, requiring fluency in ASL, customer service skills, and 3 years experience.

Lead CX operational infrastructure: administer CX systems, build data pipelines and dashboards, design QA tooling and workflows, surface analytics for partner health and churn prediction, and coordinate cross-functional CX strategic initiatives to improve efficiency and executive visibility.

Manage strategic service accounts to meet contractual SLAs by coordinating preventive maintenance, start-up/commissioning, emergency repairs, and RCARs. Build account plans and KPIs, present quarterly business reviews, support quotations, review project documentation, and drive continuous improvement while serving as the primary operational contact.

The Technical Services Specialist at Choice Hotels will provide customer support and technical assistance in a 24/7 environment, ensuring effective communication and service restoration for hotel property management systems.

The AI-Native Technical Support Engineer will handle customer support for NavPro, using AI tools to resolve issues, document incidents, and improve support workflows. Responsibilities include diagnosing technical issues, escalating to engineering when necessary, and maintaining a knowledge base.

The Claims Consultant will assist clients with claim reporting, analyze policy language, and provide consultation for open complex claims. They will guide clients through the claims process and conduct formal onboarding while ensuring compliance with coverage and claim protocols.

The Family Member (Counter) will serve customers, expedite food, clean tables, and handle To-Go and Drive Thru orders.

The Director of Customer Success leads the customer lifecycle, ensuring value realization, effective solution adoption, and retention across all segments while collaborating with multiple departments to optimize customer experience.