Top Customer Success Jobs in Phoenix – Mesa – Scottsdale, AZ

As a Real Time Analyst, you'll manage call center operations by analyzing performance metrics, staffing adjustments, and coordinating responses to real-time challenges. You'll provide data analysis, support leadership with reports, and enhance overall customer service operations.

The role involves participating in calls to sell merchant services, managing client relationships, and providing support and customized solutions to business clients in electronic payments.

The Associate Roving Personal Banker provides customer service support across various branch locations, assisting with account openings, service requests, and banking products while building relationships with customers.

The Senior Due Diligence Consultant will conduct due diligence programs, provide expertise on documentation requirements, analyze client processes, and collaborate to resolve issues in compliance with BSA/AML guidelines.

The Customer Service Supervisor will oversee a team, manage daily operations, ensure compliance, and develop staff to meet service goals.

The Principal Tier 2 Remote Support Analyst provides advanced IT support for end-user devices, VPN setups, and remote access, while collaborating with teams and performing root cause analysis for incidents.

As a Dedicated Service Advisor, you'll enhance customer experience through support inquiries, guiding clients on payroll and benefits, and building strong relationships by understanding their needs.

As a Senior Associate L2 Support Engineer, you will troubleshoot complex issues, manage incidents, mentor L1 engineers, and contribute to knowledge management.

The Corporate Trainer facilitates onboarding and training sessions for new employees, enhancing their skills in a supportive environment. They collaborate with various teams to ensure training effectiveness and adapt methodologies as needed, while also performing administrative duties related to training.

Lead global strategy for customer engagement and growth, managing lifecycle marketing teams and ensuring alignment across departments. Drive data-informed decisions and enhance customer experience through scalable programs.

The Senior Learning Experience Designer creates and maintains digital learning solutions, mentors the LX team, and collaborates with stakeholders to improve learning outcomes and performance.

The Workforce Manager leads capacity planning and scheduling for the Customer Experience team, forecasting needs based on contact volume, and generating performance reports. They collaborate cross-functionally with product teams for staffing requirements during platform launches.