Top Customer Success Jobs in Phoenix – Mesa – Scottsdale, AZ

As a Technical Client Support Analyst, you'll provide tier-two technical support, troubleshoot issues, and ensure client satisfaction through effective communication and coordination with internal teams.

As a Partner Development Coordinator, you'll manage inbound demand and engage partners, qualifying leads and executing outreach strategies with a focus on Circle's Alliance Program growth.

The Corporate Development Director leads investment and acquisition efforts, enhancing strategies for success while fostering relationships and driving insightful decision-making within the financial technology sector.

The Workforce Manager leads capacity planning and scheduling for the Customer Experience team, forecasting needs based on contact volume, and generating performance reports. They collaborate cross-functionally with product teams for staffing requirements during platform launches.

The role involves providing excellent customer service, resolving issues via various communication channels, and adhering to policies in a fast-paced environment.

The Client Performance Manager III manages client performance, retention, and account analysis to ensure client satisfaction and service delivery. They engage with clients to minimize churn, identify opportunities, and enhance product utilization.

Responsible for growing relationships with accountant and bookkeeper partners, driving expansion through cross-sell/up-sell strategies, and ensuring partner satisfaction by providing support and education.

As a Sales Engineer, you will contribute to modernizing industries through IoT solutions, managing customer engagements, and developing technical integrations for products.

The Product Support Engineer provides level 1 and 2 technical support for Nexthink solutions, troubleshooting issues, managing technical configurations, and enhancing the knowledge base. Responsibilities include customer guidance and project management for issue resolution.

The Tax Resolution Advocate will support customers by resolving tax notices, communicating with government agencies, and collaborating with teams to ensure timely and accurate service delivery.

As a Customer Service Advisor, you will assist customers with account inquiries, payment processing, and service questions, ensuring a positive customer experience through effective communication and problem-solving.