Top Customer Success & Experience Jobs in Phoenix – Mesa – Scottsdale, AZ

Investigate fraud on the Whatnot platform, monitor for fraudulent behavior, conduct transaction reviews, and improve fraud mitigation processes while ensuring positive user experience.

The Head of Client Experience will lead and transform client interactions with a vision for AI integration, overseeing support and success teams while shaping client experience strategies and operational excellence.

As an IT Support Technician, you'll provide tier 1-2 support for devices, troubleshoot issues, manage device enrollment, and support office A/V setups, ensuring excellent service to Opendoor employees and visitors.

The Account Manager will partner with SMB retail owners, helping them grow their businesses with tailored guidance and innovative solutions, while managing a multi-million dollar customer base.

The role involves supporting fraud detection and claims management by enhancing customer experiences, resolving claims, and providing process improvements. It also requires effective communication and a collaborative approach.

The Senior Logistics Concierge is responsible for client advocacy, ensuring satisfaction, managing high volumes of tasks, and providing effective resolutions in a hybrid call center environment.

The Manager, Consumer Success leads a team of coordinators to enhance consumer experiences, driving operational excellence and scalability for the Real Choice Selling product.

The Senior Complaints Coordinator provides exceptional customer service by resolving complaints, supporting team members, and implementing process improvements while advocating for customer needs.

The Director of Circle Ventures will lead the development and execution of venture investments, shaping the ecosystem around USDC and driving strategic partnerships for innovation.

Handle customer escalations via phone and email, manage scheduling and completion of complex service requests, serve as final escalation before Team Lead, maintain affiliate communication, run reports and trend analysis, assist training, and ensure client satisfaction and data accuracy.