Top IT Support & Helpdesk Jobs in Phoenix – Mesa – Scottsdale, AZ

This role involves installing, disconnecting, and troubleshooting residential broadband services, driving to job sites, and ensuring high-quality service.

Manage IT support queue and system administration while ensuring onboarding, offboarding, and user access. Collaborate cross-functionally to maintain service standards and contribute to strategic IT initiatives.

Lead and develop the IT team supporting manufacturing systems. Administer Active Directory, SQL Server, networking, and VMware. Develop and maintain applications (PHP, VB.NET, T-SQL), manage backups, disaster recovery, IT projects, budgets, helpdesk, and manufacturing/MES integrations (Cimplicity, RSLinx, SAP). Ensure compliance, training, and continuous improvement.

As a Technical Support Engineer at Circle, you'll provide world-class support for API-based products, resolve technical issues, and improve customer experiences. You'll engage with customer support tickets, manage escalations, and lead incident management initiatives while collaborating closely with Engineering.

The Data Center Support Technician is responsible for hands-on technical troubleshooting, customer support, ticket management, and monitoring infrastructure in a 24/7 data center environment.

As a Senior IT Operations member, you'll provide technical support, manage SaaS platforms, oversee device management, and drive process improvements. This role involves collaboration with the IT team to enhance support systems and ensure operational efficiency.

Monitor and support exchange operations during weekends, troubleshoot issues, and communicate with engineers to resolve incidents effectively.

Provide overnight operational and technical support for trading systems: monitor systems and risk limits, troubleshoot disruptions, coordinate with traders, engineers, and vendors, perform root cause analysis, adjust limits per policy, and maintain detailed operational documentation.

The Incident & Problem Consultant manages high-impact IT incidents, coordinates response teams, monitors events, and drives issue resolution, ensuring effective communication throughout.

The Product Support Associate provides technical support and customer assistance in implementing and configuring document management systems while troubleshooting issues and training clients.