Top Operations & Support Jobs in Philadelphia, PA

Versar offers SkillBridge internship for transitioning service members, providing hands-on experience in various fields including logistics, engineering, and IT.

The Process Analyst partners with senior leaders and cross-functional teams to analyze, redesign, and improve business processes. Responsibilities include conducting discovery workshops, documenting requirements and process maps, performing gap and impact analyses, coordinating initiatives, supporting user acceptance testing, and guiding continuous improvement efforts. The role uses AI and automation to enhance workflows and requires strong facilitation, communication, project management, and stakeholder alignment skills.

Provides Level 2/3 internal IT support across Windows, Linux, and macOS environments. Responsibilities include endpoint configuration, Entra Domain Join, Intune management, profile and device migrations, remote troubleshooting, RMM administration, patching, security compliance, Microsoft 365 and Azure support, documentation, and migration tooling. The role supports integrations following company acquisitions and requires strong remote service delivery, scripting, and endpoint security skills.

Configures, supports, and troubleshoots business applications for end users. Serves as the primary IT contact for assigned business areas, resolves escalated issues, recommends system improvements, documents incidents and procedures, supports IT projects, and mentors less experienced administrators. Requires experience with application administration, business systems analysis, SQL, process flowcharting, offshore development and QA teams, and technical documentation.

Remote Data Entry professional supporting contract administration and client records. Responsibilities include preparing and distributing DocuSign contracts, maintaining Salesforce and CRM data, reviewing PDFs with Adobe tools, tracking documentation, identifying inconsistencies, and preserving accurate, confidential digital records.

Owns marketing operations, pipeline analysis, attribution, lead routing, HubSpot administration, and Salesforce alignment. Builds reporting and attribution models, manages funnel conversion and marketing automation, maintains data quality, and recommends improvements to pipeline generation. Partners with Marketing, Sales, SDR, and executive leadership to measure campaign performance, improve lead management, and support forecasting and GTM reviews.

Provides remote technical and application support to end users by diagnosing and resolving hardware, software, network, access, and system issues. Responds to requests through phone, email, and online channels; documents and tracks incidents; dispatches unresolved issues; communicates IT policies; collaborates with technical, network, engineering, development, and vendor teams; and recommends system and process improvements.

Provides remote administrative and client support, including managing calls, emails, work orders, accounts receivable and payable, lease renewals, compliance documents, and social media assistance. The role requires following client SOPs, preparing reports, communicating with leadership, and maintaining a professional home-office setup for graveyard-shift work.

Leads strategy, performance, profitability, growth, and customer outcomes for assigned insurance states. Evaluates product, pricing, underwriting, risk, and distribution initiatives; partners with regulators and cross-functional enterprise teams; develops data-driven recommendations; leads strategic execution; and builds organizational capability through coaching, talent development, accountability, and continuous improvement.

Volunteer Discord moderator responsible for enforcing community guidelines, reviewing user content, answering member questions, fostering positive engagement, planning events, and supporting server growth. Attend biweekly meetings, respond to messages within 24 hours, contribute ideas to improve moderation and community dynamics, and help execute outreach and promotional plans. Minimum 8 hours/week for at least six months.