Top Operations & Support Jobs in Philadelphia, PA

Lead the strategy, development, and performance of AIG's legal matter management and e-billing platforms, ensuring effective engagement with stakeholders and software providers. Oversee a team handling claim spend data and reporting for law firms and vendors, optimizing processes and outcomes.

Manage a global payroll team processing payroll for 500 employees across 7 countries. Ensure compliance, accuracy, and improve processes.

Provides advanced administrative and executive support, including office coordination, scheduling, travel arrangements, correspondence, reports, expense processing, meeting support, and cross-department follow-up. The role also involves confidential work, document preparation, inventory and storeroom coordination, purchasing or subcontracting support, CMMS use, and process improvement. Requires strong Microsoft Office skills, professional communication, flexibility for overtime or weekends, and occasional travel.

Manage day-to-day carwash and detailing operations, lead and train staff, coordinate supply chain and inventory, analyze metrics to improve efficiency, enforce safety, control budgets, and perform hands-on tasks alongside the team.

Leads the vision, architecture, editorial quality, governance, and sustainability of College Board’s staff intranet. Establishes information architecture, content standards, ownership models, channel strategy, metadata practices, and automation to improve discoverability and content currency. Partners with communications, technology, senior leaders, and enterprise content owners to clarify guidance, manage information flows, and continuously improve the digital workplace.

Develops and maintains academic course schedules, forecasts enrollment and staffing needs, and recommends course section changes. Collaborates with academic leaders, admissions, advising, and registrar teams to optimize course availability, faculty workloads, and resource use. Maintains accurate scheduling data in student information systems, monitors fill rates and conflicts, generates enrollment and capacity reports, and supports academic calendar planning and continuous process improvement.

Provide end-to-end functional support for Oracle EBS and Oracle Fusion HCM (Core HR, Benefits, Compensation, Payroll). Handle incidents, requests, changes and problems; liaise with technical and service delivery teams; maintain ITSM records; drive automation and service improvements; analyze recurring issues and create knowledge articles; support presales and transitions; participate in 24x7 shift rotation.

Own and improve Better Health’s revenue engine across lead generation, enrollment, documentation, shipment, and recurring revenue. Identify funnel bottlenecks, analyze root causes, redesign workflows, and implement AI- and automation-enabled solutions. Lead revenue operating cadence, forecasting, analytics, CRM governance, and cross-functional initiatives from hypothesis through measurable results. Partner with Sales, Marketing, Operations, RCM, Finance, Product, and Engineering while driving execution without direct authority.

Administer and enhance Salesforce for Corpay’s Vehicle Payments division. Collaborate with project managers, business stakeholders, and technical teams to gather requirements, design scalable point-and-click configurations, support change management, maintain governance, and improve Salesforce digital experience sites, communities, and portals.

Own and administer NetSuite and connected business systems across Finance and Operations. Configure workflows, permissions, dashboards, saved searches, integrations, reporting, and process automation. Gather requirements, troubleshoot issues, coordinate testing and releases, maintain documentation and controls, support users, and improve data integrity, financial close, and audit readiness.