Top Operations & Support Jobs in Philadelphia, PA

Lead and scale a regional water mitigation division by building systems, SOPs, and a technician career ladder. Drive revenue, profitability, crew productivity, documentation quality, on-call coverage, training, and customer experience. Oversee estimators and field teams, report KPIs, optimize equipment and labor efficiency, and align mitigation with reconstruction and executive leadership to enable scalable growth.

Provide high-trust executive and personal support to a family business owner: manage calendars, travel, events, finances, documents, vendor and advisor coordination, and personal/family logistics. Maintain confidential files, coordinate projects and employee/client initiatives, and handle varied tasks ranging from complex planning to routine errands with discretion, organization, and strong follow-through.

Manage development operations for an independent school: administer Veracross CRM, ensure data integrity, process gifts and reconciliations, produce fundraising reports and dashboards, support donor stewardship and events, train staff, and collaborate with Finance, Admissions, and Communications to improve advancement workflows.

Coordinate day-to-day academic operations including attendance tracking, schedules, appeals, LRC oversight, academic compliance reporting, data management, and JIRA-based education support ticketing while supporting students, faculty, and IT coordination.

Oversee and maintain a professional testing environment by monitoring test-takers, verifying credentials, documenting attendance and incidents, enforcing policies, and ensuring approved accommodations. Distribute and collect materials, report technical issues, attend trainings and staff meetings, and perform related administrative duties.

Provide single-point-of-contact helpdesk support using Jira Service Management, GroupLink eHelpdesk, and Genesys Cloud. Troubleshoot ACD and contact center issues, manage trouble tickets, deliver strong customer service, communicate technical and non-technical information, and work collaboratively to resolve incidents.

Oversee daily rides operations including staffing, training, scheduling, safety audits, and SOP compliance. Lead and develop part-time ride leaders, coordinate certifications and hiring needs, partner with scheduling, participate in duty manager shifts, and ensure positive guest experiences.

The Trade Compliance Specialist manages customs classifications, audits, recordkeeping, compliance training, and documentation for international trade. They communicate with customs brokers and support regulatory compliance across departments.

As a Document Specialist, you will support document printing, copying, and scanning, manage tight deadlines, and work flexible hours. Responsibilities include maintaining workflow, managing time efficiently, and collaborating with team members.

The Document Control Specialist I coordinates Change Orders and maintains documentation compliance, ensuring adherence to FDA regulations while enhancing workflow efficiency.