Top Operations & Support Jobs in Philadelphia, PA

Provide executive and household administrative support including calendar and email management, travel coordination, vendor and project follow-up, errands, household logistics, deliveries and inventory, and daily care for pets and farm animals including overnight support during employer travel.

The Chief Operating Officer will report to the CEO and oversee company locations, store leaders, operational infrastructure, organizational structure, and growth initiatives. Responsibilities include developing business strategies, improving sales, profitability, cash flow, processes, and staffing, managing vendor relationships, and building a strong company culture. The role requires senior operational leadership, P&L accountability, startup experience, staff development, service expertise, and knowledge of state and local laws.

Lead and optimize HubSpot-based CRM systems for outsourced sales operations. Audit, deploy, and integrate CRMs with dialers, schedulers, and reporting tools; enforce data integrity and governance; produce SOPs and documentation; support onboarding, reporting alignment, and ongoing CRM improvements to scale sales performance.

Assist the Community Manager with daily property operations for a 252-unit community: leasing, rent collection, vendor invoices, legal notices/evictions, reporting, marketing support, regulatory compliance, resident relations, and use of property management and Microsoft Office software.

Manage workers' compensation, general liability, product, and cyber claims from intake to closure. Serve as primary contact for claim evaluation, mitigation, reserve calculation, settlement proposals, and reporting. Provide return-to-work administrative support, track claim metrics, partner with panel providers, and maintain claims databases ensuring compliance with laws, company policy, and insurance best practices.

The Category Manager is responsible for strategic sourcing and procurement of complex goods/services, guiding business units, negotiating contracts, and driving cost savings while ensuring quality outcomes.

The Receiving Specialist manages store backroom operations, including product receiving, inventory management, and merchandise display, ensuring adequate stock levels for customers.

The Impact Manager oversees daily operations of Student Success Coaches, manages school partnerships, and drives student success through coaching and collaboration.

Lead daily operations, P&L, staffing, and multi-site distribution performance across a geographic region. Drive strategic and operational plans, continuous improvement (Lean), budget adherence, talent development, sales coaching, and cross-functional alignment to ensure profitable growth and excellent customer service.

Provide front-line IT support for desktops, telephony, and systems: troubleshoot and resolve issues, create and manage support tickets, set up new PCs, assist department leads, and travel occasionally between Malvern locations.