Top Operations & Support Jobs in Philadelphia, PA

Lead a regional group underwriting team for Life and Disability products, managing portfolio profitability, retention, risk selection, and stakeholder relationships. Drive underwriting strategy, talent development, governance, process improvements, and collaborate with Distribution, Actuarial, Claims, Product, and Finance to optimize results.

Provide administrative support at a school bus terminal: reporting, billing, hiring intake, communications with schools/parents/drivers, phone/radio duties, recordkeeping, and may drive routes or perform payroll, routing, safety, or maintenance documentation as trained.

Manage and maintain the Raiser's Edge donor database, process gifts/pledges, ensure data integrity, generate reports and acknowledgments, support gift officers, produce mailing lists, and assist with development events and audit/reporting needs.

Manage and maintain CRC Americas server, network, virtualization, storage, and voice environments. Administer Windows, AD/GPO, Exchange, O365, VMware, Cisco networking and VoIP; perform monitoring, backups, security filtering, troubleshooting, reporting, documentation, help-desk escalation, automation, and participate in after-hours support and infrastructure projects.

Lead and scale a regional water mitigation division by building systems, SOPs, and a technician career ladder. Drive revenue, profitability, crew productivity, documentation quality, on-call coverage, training, and customer experience. Oversee estimators and field teams, report KPIs, optimize equipment and labor efficiency, and align mitigation with reconstruction and executive leadership to enable scalable growth.

Provide high-trust executive and personal support to a family business owner: manage calendars, travel, events, finances, documents, vendor and advisor coordination, and personal/family logistics. Maintain confidential files, coordinate projects and employee/client initiatives, and handle varied tasks ranging from complex planning to routine errands with discretion, organization, and strong follow-through.

Manage development operations for an independent school: administer Veracross CRM, ensure data integrity, process gifts and reconciliations, produce fundraising reports and dashboards, support donor stewardship and events, train staff, and collaborate with Finance, Admissions, and Communications to improve advancement workflows.

Coordinate day-to-day academic operations including attendance tracking, schedules, appeals, LRC oversight, academic compliance reporting, data management, and JIRA-based education support ticketing while supporting students, faculty, and IT coordination.

Provide single-point-of-contact helpdesk support using Jira Service Management, GroupLink eHelpdesk, and Genesys Cloud. Troubleshoot ACD and contact center issues, manage trouble tickets, deliver strong customer service, communicate technical and non-technical information, and work collaboratively to resolve incidents.

Oversee daily rides operations including staffing, training, scheduling, safety audits, and SOP compliance. Lead and develop part-time ride leaders, coordinate certifications and hiring needs, partner with scheduling, participate in duty manager shifts, and ensure positive guest experiences.