Top Operations & Support Jobs in Philadelphia, PA

Analyzes revenue and GTM data to identify performance drivers, risks, and opportunities. Owns executive dashboards, KPI reporting, forecasting models, data integrity, quota and territory planning, and cross-functional reporting standards. Partners with Sales, Marketing, Customer Success, and Product Operations while delivering urgent strategic analysis for senior leadership and the Board.

Provide advanced technical support for AVEVA Unified Supply Chain software to oil and gas customers, troubleshoot complex modelling problems, coordinate investigations across teams, deliver training and materials, and liaise with Sales, R&D, Services and Project Management to resolve customer queries efficiently.

Lead commercial operations to drive CRM excellence, funnel optimization, and predictable revenue growth. Own Salesforce strategy, data governance, integrations, reporting, and a team of three to standardize processes, improve CRM adoption, and deliver actionable sales performance insights.

The Contracts Manager oversees current agreements and manages contract negotiation and compliance for various government contracts, ensuring adherence to regulations and optimizing terms.

The Aquatics Specialist ensures the safety of pool participants, provides lifeguarding services, and teaches swim lessons while developing communication and leadership skills.

Provides secretarial and administrative support, manages communication and schedules, prepares reports, and organizes travel and meetings.

Lead and develop a 24/7 technical support team for a global payments platform. Manage daily operations, escalations, staffing, process improvement, cross-team coordination, reporting, and customer-focused service delivery for POS/PMS and payment integrations.

Lead the Colonial Theatre as its chief executive: set strategic vision, grow contributed revenue, oversee finances and operations, strengthen programming and community partnerships, lead senior staff, manage facility stewardship and risk, serve as chief spokesperson, and cultivate donors, board relations, and regional visibility to ensure long-term sustainability and impact.

Provide inbound technical support via phone and email, create technical documentation, assist advanced sales, complete lighting layouts with CAD-like software, collaborate on warranty/RMA processing, and work with Product Managers and Engineering to maintain product data and timelines.

Provide second- and third-line support for production systems: monitor and resolve incidents, perform data corrections, create SQL scripts/stored procedures, coordinate upgrades, and liaise with development, infrastructure, and business teams to maintain uptime and compliance.