Top Operations & Support Jobs in Philadelphia, PA

Provides broad administrative and operational support for the Engagement department and senior leadership. Duties include maintaining supplies, records, systems, mail, attendance, invoices, purchase orders, vendor payments, budgeting information, and departmental communications. Coordinates event logistics and serves as a contact for staff and vendors. Supports process improvement initiatives and requires strong organization, communication, customer service, analytical, and problem-solving skills.

Provides multi-jurisdictional litigation calendaring and docketing support using BEC or similar software. Reviews documents, enters deadlines, prepares reports, responds to litigation team inquiries, researches court rules and docket anomalies, resolves issues, documents procedures, supports legal operations staff, and identifies system and process improvements.

Handle primary and excess general liability claims, provide technical oversight to third-party administrators, evaluate coverage and exposures, manage counsel and litigation strategy, establish reserves, analyze claim trends, maintain accurate claim files, negotiate resolutions, and support underwriting and actuarial teams during renewals.

Processes vehicle title management activities, including paid-off loan title releases, title research, insurance refund letters, MVD issue resolution, data entry, filing, scanning, and permission-to-ship workflows. Supports member service queues, audit preparation, reporting, and compliance with credit union policies, CFPB, NCUA, and state and federal regulations. Maintains operational efficiency, accuracy, documentation, and reliable service while collaborating with branches, departments, third parties, and overseas teams.

Lead and grow a product support team for a live digital court reporting product (Maggie). Supervise analysts, triage and lead incident response for P0/P1 events, coordinate escalations to IT and engineering, run on-call rotations, develop runbooks/KB/training, track support metrics, provision hardware kits, and hire and train support staff.

Supports Development Services through constituent database maintenance, gift entry, donor communications, fundraising event assistance, document processing, inventory monitoring, and auditor data requests. The role handles donor inquiries, updates records, processes specialized gift requests, supports seasonal fundraising activities, and helps improve gift-processing procedures. It requires strong organization, accuracy, customer service, administrative ability, and proficiency with Raiser's Edge and Microsoft Office, especially Excel.

Provides comprehensive administrative and executive support to law firm partners, including calendar management, scheduling, communications, bilingual Russian-English interpretation and translation, document preparation, client assistance, records management, confidential information handling, and general office operations. The role requires proactive prioritization, discretion, strong communication, and the ability to anticipate needs in a fast-paced professional environment.

Administer and maintain the company website, web applications, and web servers. Monitor site health, diagnose and resolve outages or performance issues, and ensure continuous web availability.

The Operation Specialist supports the Information Security team by managing programmatic support, evaluating policies, tracking metrics, and coordinating travel and security access.

This is a general application at Essity for future job opportunities. Candidates can submit their CVs for consideration for suitable positions that arise.