Top Operations & Support Jobs in Philadelphia, PA

The VP of Revenue Operations will build and scale HiBob’s global revenue engine across Sales, Marketing, Customer Success, and Finance. Responsibilities include sales planning, territory and quota design, forecasting, pipeline management, CRM optimization, GTM technology ownership, AI tool adoption, performance analytics, dashboarding, cross-functional alignment, and leadership of the Sales Operations and Enablement team. The role requires improving revenue predictability, productivity, conversion rates, and operational efficiency in a global B2B SaaS environment.

Handles incoming owner relations inquiries involving revenue, land, division orders, joint interest billing, accounts receivable, and accounts payable. Logs and follows up on cases, communicates professionally by phone and email, resolves difficult situations, builds client trust, and supports cross-training. Requires strong multitasking, organization, communication, and customer service skills, along with industry-related experience and proficiency in Microsoft Office and oil and gas software.

Serves as strategic partner and force multiplier to the Chief Revenue Officer, driving revenue leadership operations, strategic planning, goal tracking, executive and board communications, customer and partner engagement, and cross-functional resolution of business priorities. The role manages CRO office initiatives, optimizes executive time, builds scalable operating processes, and coordinates with senior leaders across Sales, Finance, Operations, People, and other teams.

Manage premium audit operations by leading teams, ensuring compliance, improving processes, and collaborating with cross-functional teams to optimize workflows and support company objectives.

The Business Operations Manager will drive operational excellence by developing strategic insights, managing reporting frameworks, and improving collaboration across teams, leveraging data analysis and AI tools.

Lead end-to-end Revenue Operations for a high-growth B2B SaaS company: build GTM operating model, own forecasting and analytics, manage GTM systems (Salesforce/CPQ/marketing automation), drive AI automation, enable cross-functional alignment, and deliver executive revenue insights to scale enterprise sales.

Guide aspiring insurance agents through state licensing by managing a large pipeline, communicating requirements, maintaining MS Access records, making inbound/outbound calls, and updating supervisors and agency partners on progress and changes.

The VP of Revenue Operations will enhance the operational infrastructure for sales and client management to drive efficiency and success, ensuring high standards in the customer lifecycle and strategic planning.

Lead Americas corporate travel program strategy and operations, managing vendors, costs, compliance, traveler experience, and regional policy localization. Partner with Finance, HR, Procurement, Security, and stakeholders to drive savings, supplier adoption, risk management, and program governance.

Lead and manage the Dispute Defense team to minimize chargeback risk and fraud, oversee dispute responses and collections, ensure timely submissions, monitor chargeback ratios, report win rates, collaborate with processing partners, and drive process improvements and AI-driven automation to reduce manual workflows.