Top Customer Success Jobs in Philadelphia, PA

The Customer Success Manager will drive client value by optimizing their use of Immunefi products, conducting assessments, and contributing to customer success strategy.

The Ecosystem Success Manager (CSM) drives customer onboarding, product adoption, and success, ensuring clients achieve value from DoraHacks and BUIDL AI offerings.

Manage and drive success for a portfolio of up to 35 customer accounts in the healthcare sector, ensuring value realization and customer satisfaction.

Manage a portfolio of enterprise customer accounts, enhance customer experience, and drive revenue through relationship building and upselling opportunities.

The Director of Client Success is responsible for building customer relationships, ensuring satisfaction, managing expectations, and leading a team of Client Success Managers to improve client experience and operational excellence.

The Client Success Manager at Datavant leads customer projects, coordinates with internal teams, ensures project success, and enhances client relationships.

The Client Success Manager ensures successful project completion for clients, coordinating between internal resources and clients, focusing on healthcare data projects, communication, and project management.

Manage relationships with enterprise partners, ensure technical integration, provide customer support, and advocate for client needs while developing processes and tracking success metrics.

The Senior Manager, Customer Success will lead a team of Customer Success Managers while engaging directly with enterprise customers to ensure they achieve measurable outcomes using AuditBoard's platform.

Manage client relationships for a Pharmacy Benefit Management team, ensuring successful onboarding and satisfaction through project management and communication.

Manage key client relationships for the Pharmacy Benefit Management team, ensuring delivery of pharmacy benefits and client satisfaction. Lead meetings and support clients through various operational needs, including open enrollment processes and issue resolution, while maintaining industry insights.

The Client Manager develops and manages relationships with clients, ensuring satisfaction through collaboration and strategic implementation of clinical programs. Responsibilities include data analysis, trend monitoring, stakeholder communication, and client support.

The Enterprise Customer Success Lead ensures customer success by managing relationships, driving product adoption, and improving customer satisfaction, particularly in B2B SaaS within the legal tech sector.

The Senior Customer Success Manager will onboard clients, drive adoption of services, manage renewals, and advocate for clients' needs while collaborating with cross-functional teams.

The Customer Success Manager, Growth will guide customers through security and compliance journeys, ensuring retention and satisfaction by leveraging Vanta's solutions and expertise.

The Customer Success Account Manager will manage enterprise accounts, drive retention and growth, and build executive relationships, focusing on customer satisfaction and advocacy.

The Director of Customer Success & Operations will lead the Customer Success team to enhance customer experiences, improve retention, and increase revenue through effective program management and strategic collaboration.

The Enterprise Customer Success Manager will manage enterprise accounts, ensuring clients effectively engage with Newsela, driving adoption and renewals, and collaborating with internal teams to enhance customer experiences.

The Customer Success Manager will manage a large book of business, ensuring client satisfaction, driving product utilization, and identifying growth opportunities while fostering relationships with healthcare clients.

As a Customer Success Manager, you'll drive customer adoption, retention, and growth, ensuring customers maximize the value of solutions through engagement, health monitoring, and relationship management.

Lead and develop a team of Customer Success Managers, focusing on maximizing retention and growth for strategic customers in a high-paced environment.

Manage high-value customer accounts, drive product adoption, monitor customer health, and improve customer success processes to enhance client relationships and reduce churn.

The Senior Manager, Customer Success will lead a team of Customer Success Managers, focusing on achieving performance targets, training, development, and managing customer engagements and escalations.

As a Senior Client Success Manager, you'll manage high-value client relationships, enhance product adoption, and resolve escalated issues while collaborating with teams to drive growth and satisfaction.

Manage post-sales customer engagement, including implementation, performance reporting, and renewals. Help clients achieve KPIs and drive satisfaction.