Top Customer Success Jobs in Philadelphia, PA

The Reliability Success Manager will drive customer growth, retention, and expansion by establishing trusted relationships with technical project leads, facilitating training and onboarding, monitoring customer success, and collaborating with product teams to enhance the Augury platform.

As a Technical Implementation Specialist, you will serve as the primary technical resource for large provider groups, leading Health System integration projects, coordinating efforts across teams, and ensuring effective onboarding and support experiences for enterprise clients while optimizing integration processes.

The Client Relations Team Specialist at The Baldwin Group is responsible for providing high-quality service to high net worth clients, responding to service requests, processing endorsements, issuing new business, answering coverage questions, and remarketing accounts when necessary.

The Client Manager will work with the Wrap Up team and other stakeholders to provide high-quality service to commercial clients. Responsibilities include maintaining client files, composing business correspondence, handling invoicing and claims, managing client accounts, and fostering relationships with insurance partners.

The Assistant Billing Specialist prepares bills and invoices for Billing Attorneys, processes client bills, conducts electronic submissions of client invoices, and handles inquiries related to accounting and billing. The role also entails verifying billing documentation accuracy and assisting with special projects as needed.

The Legal Support Specialist at Greenberg Traurig provides comprehensive legal support to attorneys, including document processing, legal file management, client communication, and administrative tasks. This role requires outstanding organizational and interpersonal skills to work efficiently in a high-pressure environment while ensuring confidentiality of sensitive information.

The Unemployment Specialist coordinates credential management, supports talent acquisition, and ensures compliance with HR policies. Responsibilities include document management, technology implementation for compliance, recruitment support, and communication with job seekers and employees. The role involves maintaining records, providing onboarding assistance, and supporting employee engagement activities.

The Enterprise Customer Success Manager at LearnUpon is responsible for managing a portfolio of strategic, high-value customers and ensuring their continued usage, growth, and satisfaction. They act as the customers' trusted advisor and help shape and deliver plans to achieve their learning goals using LearnUpon technology.

The Client Support/Communications Specialist will provide sales and client relations services, working with existing and new customers. Responsibilities include managing customer accounts, attending client presentations and virtual conferences, and collaborating with the sales team to enhance client revenue and service delivery.