Top Customer Success Jobs in Philadelphia, PA

The Senior Client Success Manager serves as the main contact for clients, managing relationships and analyzing marketing campaign performance to ensure client retention and satisfaction.

The Client Success Manager ensures client satisfaction and success by managing relationships, data records, and project execution, while collaborating with internal teams.

The Director of Customer Success will manage customer relationships, drive satisfaction, develop success plans, analyze performance metrics, and collaborate with internal teams to align solutions with customer needs.

Lead the customer success strategy for commercial segments, ensuring high-impact engagement, retention, and operational excellence while collaborating cross-functionally.

Lead the digital customer success team to develop and implement a scalable digital engagement model that enhances customer retention and product adoption while managing a high-performing team.

The Customer Success Manager will oversee post-onboarding client relationships, drive feature adoption, and work cross-functionally to enhance customer experiences in the Film and Television sector.

The Technical Writer will create and maintain documentation for Submittable's grant management platforms, enhancing user understanding and reducing support. Responsibilities include writing guides, release notes, and FAQs while collaborating with various teams.

The Manager of Customer Success will identify new sales opportunities, nurture client relationships, and drive revenue growth in the aviation sector.

As RVP of Customer Success, you will launch clients, cultivate relationships, and ensure satisfaction while managing account growth and support.

As a Customer Success Engineer, you'll resolve customer issues, engineer solutions, improve internal tools, and enhance customer experience through effective communication and technical understanding.

Manage the full customer lifecycle by building relationships, driving user adoption, analyzing metrics, and delivering product demos in a fast-paced startup environment.

The Customer Success Manager at MedScout will autonomously manage key accounts, drive post-sales processes, and ensure customers achieve their desired outcomes while acting as a strategic partner for business success.

Join Adthena's Talent Community to connect regarding future PPC/SEM and Customer Success Manager positions, requiring Google Ads experience and a strong grasp of digital marketing.

The Customer Success Manager at Accela builds relationships with customers, drives product adoption, and ensures satisfaction through strategic planning and health assessments.

The Customer Success Manager will manage customer relationships, conduct business reviews, handle onboarding, and optimize processes to enhance customer satisfaction.

The Senior Customer Success Manager will build relationships with stakeholders, ensure customers realize values from their investments, lead reviews, and monitor customer health for retention and growth.

The Customer Success Manager enhances customer retention and growth by building relationships, managing customer health, and delivering value through strategic engagement and collaboration with stakeholders.

Lead the Scaled Tier 3 program, drive renewal automation, operationalize performance systems, and collaborate cross-functionally to enhance customer success.

The Customer Success Manager will drive customer growth, retention, and satisfaction by managing relationships, addressing potential churn risks, and coordinating with teams to enhance customer value and product adoption.

Manage and coach a team of Customer Success Managers to drive renewals, expansions, and customer engagement in the SMB and mid-market segments.

As a Customer Success Manager, you will guide educators to maximize the value of Edmentum's solutions, manage accounts, drive customer retention, and foster client relationships to enhance student learning outcomes.

The Senior Manager of Customer Success leads a $2M portfolio, ensuring client success through strategic partnership, account management, and growth initiatives. Responsibilities include relationship management, driving platform engagement, risk management, and cross-functional collaboration to enhance client value and retention.

Responsible for nurturing client relationships, optimizing product use, identifying upsell opportunities, providing training, and supporting client satisfaction and retention.

As a Customer Success Manager, you will manage key accounts, drive customer adoption and retention, facilitate onboarding, optimize processes, and collaborate cross-functionally to enhance customer experience and revenue growth.

The Customer Success Manager will maintain relationships with customers, enhance satisfaction, contribute to sales, and implement success programs to minimize churn.