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Top Customer Success Jobs in Philadelphia, PA

989+ Job Results
10 Days Ago
Philadelphia, PA
Remote
2,000 Employees
50K-75K Annually
5-7 Years of Experience
2,000 Employees
50K-75K Annually
5-7 Years of Experience
Food • Software • Hospitality
The Payments Enablement Specialist will support the growth of Payments products by enabling and setting up payment customers from onboarding to go-live. Key responsibilities include managing relationships, maintaining systems, analyzing data, and identifying deployment needs and process improvements.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+46 More
10 Days Ago
Philadelphia, PA
Remote
37 Employees
65K-80K Annually
1-3 Years of Experience
37 Employees
65K-80K Annually
1-3 Years of Experience
Cannabis • Enterprise Web • Software
As an Implementation Specialist, you will manage customer onboarding, ensuring they utilize Distru software effectively. You'll drive customer success by maintaining relationships, guiding solutions, and maximizing account value. Your role also involves updating customer information and providing regular feedback on product improvements.
10 Days Ago
Philadelphia, PA
Remote
3-5 Years of Experience
3-5 Years of Experience
Software
The Customer Success Manager (CSM) will manage a portfolio of Enterprise customer accounts, ensuring an exceptional post-sales experience. Responsibilities include onboarding, setting success criteria, issue resolution, identifying expansion opportunities, and maintaining customer relationships. The role requires expertise in frontend development and cloud infrastructure, with a focus on driving customer engagement and satisfaction.
10 Days Ago
Philadelphia, PA
Remote
111 Employees
3-5 Years of Experience
111 Employees
3-5 Years of Experience
3D Printing • Software
The Senior Customer Success Manager will lead the customer service team, focusing on product adoption and growth, improving renewals and retention. Responsibilities include establishing metrics for success, enhancing client relations, and identifying upsell opportunities to maximize customer profitability.
10 Days Ago
Philadelphia, PA
Remote
107 Employees
1-3 Years of Experience
107 Employees
1-3 Years of Experience
Information Technology • Security
The Salesforce Optimization Specialist will optimize Salesforce deployment, ensure data accuracy, and collaborate with teams to improve user training and documentation. Responsibilities include reviewing configurations, performing data management, and aligning Salesforce with business processes.
10 Days Ago
Philadelphia, PA
Remote
40 Employees
168K Annually
7+ Years of Experience
40 Employees
168K Annually
7+ Years of Experience
Fintech • Mobile • Payments • Software
RevenueCat is seeking a Senior Customer Success Manager to build and maintain relationships with customers, develop collaborative action plans, and help customers grow their businesses. The role involves managing customer relationships, providing insights and tactics, and contributing to team initiatives.
10 Days Ago
Philadelphia, PA
Remote
4,898 Employees
95K Annually
3-5 Years of Experience
4,898 Employees
95K Annually
3-5 Years of Experience
Digital Media • Fintech • Information Technology
The Client Engagement Specialist manages customer relationships and ensures the successful renewal of contracts for Dow Jones' third-party risk management solutions. Responsibilities include collaborating with internal teams, developing retention strategies, providing client support, and maintaining detailed client records within Salesforce.
Top Benefits:
401-K
Commuter Benefits
Company Outings
+21 More
10 Days Ago
Philadelphia, PA
Remote
400 Employees
1-3 Years of Experience
400 Employees
1-3 Years of Experience
Healthtech • Information Technology • Software
As an AI Automation Specialist at QGenda, you will automate workflows and improve customer service through AI solutions. You will collaborate with the Customer Experience team to enhance operational efficiency and create documentation for AI-driven solutions while reporting directly to the CCO.
Top Benefits:
401-K
Company Outings
Dental Insurance
+15 More
10 Days Ago
Philadelphia, PA
Remote
742 Employees
1-3 Years of Experience
742 Employees
1-3 Years of Experience
eCommerce • Retail
Aptos is inviting candidates to join their North American Talent Community, focusing on delivering leading-edge solutions in the retail market. The role emphasizes being part of a growth journey with access to training and development opportunities, within an inclusive global culture.
10 Days Ago
Philadelphia, PA
Remote
68 Employees
7+ Years of Experience
68 Employees
7+ Years of Experience
Big Data • Machine Learning • Software • Analytics
The Customer Success Manager will manage enterprise accounts, ensuring customer retention, expansion, and adoption of services. This includes building strategic relationships, collaborating on renewals, and contributing to implementation playbooks. The role requires significant travel and involves negotiation and project management of professional services.
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