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Top Customer Success Jobs in Philadelphia, PA

998+ Job Results
9 Days Ago
Philadelphia, PA
Remote
249 Employees
1-3 Years of Experience
249 Employees
1-3 Years of Experience
Information Technology • Software • Consulting
Modus is seeking self-driven individuals to join their remote-first team, focusing on consulting with clients and engaging in collaborative software development projects. Responsibilities include contributing to community through open source, client interaction, and participating in learning and development activities.
9 Days Ago
Philadelphia, PA
Remote
125 Employees
14-16
1-3 Years of Experience
125 Employees
14-16
1-3 Years of Experience
Information Technology • Consulting
The Customer Service Specialist will interact directly with customers, assist with order fulfillment, utilize proprietary technology, and ensure high levels of customer satisfaction. The role requires quick-thinking and problem-solving skills to handle high-volume calls effectively.
9 Days Ago
Philadelphia, PA
Remote
55 Employees
110K-140K Annually
5-7 Years of Experience
55 Employees
110K-140K Annually
5-7 Years of Experience
Artificial Intelligence • HR Tech • Machine Learning • Social Impact • Software • Consulting
The Strategic Customer Success Manager will drive revenue growth by ensuring client satisfaction, managing relationships, and aligning company products with client needs. The role focuses on proactively identifying opportunities for renewals and expansion within the existing customer base, while acting as a trusted advisor.
Top Benefits:
401-K
401-K Matching
Customized Development Tracks
+36 More
9 Days Ago
Philadelphia, PA
Remote
90 Employees
90K-110K Annually
5-7 Years of Experience
90 Employees
90K-110K Annually
5-7 Years of Experience
Artificial Intelligence • Financial Services
As a Senior Client Success Manager, you'll ensure clients maximize their partnership with Posh by serving as a strategic advisor, overseeing product deployments, and driving revenue growth through upselling and cross-selling. You’ll also advocate for client needs internally and contribute to product strategy.
9 Days Ago
Philadelphia, PA
Remote
89 Employees
3-5 Years of Experience
89 Employees
3-5 Years of Experience
Cloud
The Technical Software Implementation Specialist at Fluxx will manage the implementation of the Fluxx software for multiple clients, ensuring timely delivery while translating customer needs into effective solutions. Responsibilities include system configuration, data migration oversight, project timeline management, and providing customer education on the software.
9 Days Ago
Philadelphia, PA
Remote
14 Employees
3-5 Years of Experience
14 Employees
3-5 Years of Experience
Financial Services
The Customer Success Manager at Givzey is responsible for maintaining relationships with customers, ensuring successful deployment and adoption of solutions, generating referrals, and managing accounts to drive customer satisfaction and renewals. The role involves proactive communication, execution of renewal strategies, and collaboration with internal teams to enhance customer experiences.
9 Days Ago
Philadelphia, PA
Remote
94 Employees
85K-90K Annually
7+ Years of Experience
94 Employees
85K-90K Annually
7+ Years of Experience
Marketing Tech • Software • Consulting
The Senior Digital Marketing Account Manager will manage a portfolio of VIP law firm clients, strategizing to ensure successful outcomes. Responsibilities include overseeing client services, delivering monthly reports, and maintaining strong communication with clients to address needs and propose improvements.
9 Days Ago
Philadelphia, PA
Remote
98 Employees
110K-120K Annually
7+ Years of Experience
98 Employees
110K-120K Annually
7+ Years of Experience
Software
The Senior Customer Success Manager at Venn will act as a primary contact for clients, driving platform adoption and ensuring successful execution of campaigns. Responsibilities include managing client relationships, providing training, tracking engagement, and enhancing partnership through data insights while collaborating with cross-functional teams.
9 Days Ago
Philadelphia, PA
Remote
1-3 Years of Experience
1-3 Years of Experience
Information Technology • Analytics
Customer Success Managers at Trella Health support customers during their journey, ensuring account health and retention. They build relationships, help customers understand solutions, and assist with challenges while driving optimal usability and achieving retention goals.
9 Days Ago
Philadelphia, PA
Remote
56 Employees
55K-60K Annually
1-3 Years of Experience
56 Employees
55K-60K Annually
1-3 Years of Experience
Edtech
The Technical Customer Support Representative will manage and resolve technical support tickets, focusing on troubleshooting APIs, SSO, and data management issues, while providing excellent customer service. This role involves collaborating with internal teams and learning new tools to improve support processes, with opportunities for growth into a Tier 2 support role.
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