Top Senior Account Manager (AM) Jobs in Pensacola, FL

Serves as the primary operational liaison among producers, carrier partners, and employer groups. Supports new business quoting, implementations, enrollments, renewals, proposal preparation, employee education, carrier administration, and service issue resolution. Maintains broker and client relationships, provides training on carrier products and enrollment tools, coordinates escalations, and supports retention and growth of General Agency business.

Manages commercial insurance accounts by supporting renewals, developing new business, analyzing exposures, marketing coverage, negotiating rates, preparing proposals, binding policies, and addressing client service, billing, claims, and coverage needs. Provides technical guidance to staff, maintains accurate agency management system data, supports client retention, and collaborates closely with Producers and clients.

Manages national drug, office supply, and distributor accounts to drive profitable growth. Responsibilities include developing account strategies, building customer relationships, forecasting demand, managing trade spending and budgets, leading assortment and line reviews, executing promotions and launches, and coordinating cross-functional teams. The role also oversees broker partnerships, customer presentations, performance reporting, inventory and service metrics, and executive-level business reviews.

Manage and grow strategic retail accounts by building buyer relationships, executing joint business plans, expanding distribution, managing promotions and trade spend, forecasting sales, and coordinating cross-functionally to drive profitable growth and improve on-shelf velocity.

Manages regional relationships within global key accounts, executes account strategies, identifies sales and technology-adoption opportunities, and supports negotiations. Coordinates forecasting, supply chain, order fulfillment, contracts, collections, and channel development. Captures customer feedback, leads cross-functional collaboration, trains sales teams, monitors operational scorecards, and reports account performance. Promotes fluid-flow, HVAC, energy-efficiency, and sustainability solutions while driving product conversion, customer adoption, and regional revenue growth.

Manage wholesale customer relationships across South Central USA, serving as the primary account contact, driving sales and revenue growth, and achieving margin targets. Responsibilities include account reviews, prospecting, onboarding, sales presentations, negotiations, forecasting, issue resolution, CRM management, order coordination, inventory communication, and collaboration with internal teams. The role also provides market insights, identifies growth opportunities, and supports customer experience improvements.

Manages wholesale customer relationships across Texas and Oklahoma, serving as the primary account contact while driving sales, revenue, margins, and customer satisfaction. Responsibilities include account reviews, prospecting, onboarding, presentations, negotiations, order coordination, demand forecasting, inventory communication, CRM maintenance, issue resolution, and identifying growth opportunities. The role collaborates with Sales, Operations, Customer Service, and Logistics teams to support wholesale accounts and expand revenue.

Manage and grow relationships with investor-owned utility customers across the Southeast and Mid-Atlantic. Develop account plans, increase market share, conduct account reviews, provide pricing guidance, identify opportunities, coordinate purchase agreements, and maintain CRM forecasts. Collaborate with product support, service, and marketing teams to resolve issues and drive customer-focused growth. The role requires 50% travel, utility or equipment industry knowledge, complex account management experience, and a valid driving record.

Manage enterprise promotional-product accounts by developing sales and account-growth strategies, strengthening client relationships, identifying upselling and renewal opportunities, preparing proposals and presentations, and coordinating merchandising, inventory, quality, and operations activities. The role includes client meetings, CRM management, account planning, issue resolution, product sourcing, SKU rationalization, and continuous improvement. It is fully remote within the United States and requires at least five years of promotional-products experience.

Own a portfolio of B2B SaaS customers from onboarding through renewal and expansion. Develop success plans, monitor adoption and call quality, identify churn risks, recover at-risk accounts, forecast renewals, and grow accounts through relevant workflows and integrations. Partner with product and engineering to resolve recurring customer issues, while serving US and Canadian business owners and providing feedback to the London team.

Manages strategic North American fleet and dealership accounts, serving as the primary customer contact and Voice of Customer. Identifies business opportunities, grows revenue and profitability, leads RFQ and quotation processes, coordinates solution delivery and issue resolution, supports contract negotiations, and influences product roadmaps through customer insights. Requires strong technical sales, executive communication, strategic planning, and cross-functional collaboration skills, with travel up to 50%.

Manage and expand a portfolio of State, Local, and Higher Education accounts across North America. Drive software license expansion, cross-sell products, manage high-value pipelines, conduct account reviews, build executive relationships, and achieve sales quotas. Partner with solution engineers and internal teams to develop tailored solutions, navigate public-sector procurement, analyze market and competitive intelligence, and identify strategic growth opportunities.

Manages a portfolio of employee benefits clients, serving as the primary contact and coordinating service requests, renewals, carrier proposals, compliance, billing audits, enrollment materials, and carrier transitions. Supports producers with new and renewal business, analyzes plan options, conducts open enrollment presentations, maintains agency records, and advises clients on benefits regulations. Requires an active Life and Health license, five years of employee benefits account management experience, and proficiency with Microsoft Office.

Own strategic technology and advisory partner relationships across North America. Build joint business plans, drive partner-sourced pipeline and revenue, enable partner and sales teams, execute joint go-to-market programs, and support scalable partner operations. Collaborate with Sales, Marketing, Product, and Partner Solutions on co-selling, integrations, value propositions, and partner-led growth.

Own commercial customer accounts across the full sales lifecycle, including renewals, upsells, cross-sells, prospecting, forecasting, retention, and expansion. Build executive relationships, conduct software demonstrations, identify growth opportunities, manage churn risks, and exceed revenue quotas. Collaborate with Customer Success, Product, Support, and Sales Engineering teams to resolve issues and close opportunities within the SMB segment.

Own strategic relationships with a portfolio of family law firms, advising owners and managing partners on growth, marketing performance, pricing, intake, operations, capacity, and hiring. Lead alignment calls and business reviews, maintain strategic roadmaps, monitor acquisition and conversion metrics, identify expansion and churn risks, approve client deliverables, and coordinate project managers and channel specialists.

Drive growth of Iron Mountain’s Asset Lifecycle Management business by developing strategic global OEM accounts. Build executive relationships, create account plans, lead quarterly business reviews, and expand recovery, reuse, and trade-in programs. Coordinate hardware collection, repair, reintegration, product lifecycle management, reverse logistics, and supply chain stakeholders while demonstrating cost reductions and sustainability returns.

Manages commercial insurance accounts by designing coverage programs, preparing proposals and applications, coordinating renewals and remarketing, advising clients on coverage and audits, supporting producers, resolving issues, maintaining carrier relationships, and pursuing referrals. Provides mentoring to customer service representatives while ensuring accurate, timely transaction processing and compliance with agency standards.

Manages enterprise client relationships, ensuring effective delivery and ongoing support for Fiserv products and services. Responsibilities include developing operational and technical relationships, understanding client goals and environments, reporting on activities, supporting incident response and process improvement, maintaining standard operating procedures, and ensuring audit and contractual compliance. The role requires customer service experience, independent judgment, issue resolution skills, and up to 20% travel.

Own a portfolio of strategic partner accounts, driving revenue, gross margin, retention, and long-term growth. Analyze campaign and performance data, identify monetization opportunities, negotiate pricing and budgets, lead business reviews, and expand partnerships across financial services and consumer categories. Collaborate with paid media, editorial, product, and operations teams while maintaining reporting, documentation, and account workflows.

Manage strategic North American enterprise accounts as the primary customer contact. Drive renewals, expansion, upselling, cross-selling, revenue growth, retention, and customer satisfaction. Maintain forecasts and CRM records, negotiate contracts, identify churn risks, and build relationships with decision-makers. Collaborate with Customer Success, Support, Product, Marketing, Legal, Finance, Solution Engineering, and Professional Services teams to deliver tailored solutions and communicate customer feedback.

Manage strategic healthcare IDN accounts by developing commercial strategies, growing profitable sales, launching products, and building relationships with corporate decision-makers and clinical leaders. Lead business reviews, monitor market and competitive trends, coordinate with sales, marketing, service, and supply chain teams, provide clinical product education, maintain Salesforce account plans and forecasts, and support key projects. The role requires extensive medical and capital equipment sales experience and at least 50% travel.

Manages and grows strategic customer accounts while driving new business, revenue, margin, and market-share growth in the envelope manufacturing industry. Develops sales plans, presentations, proposals, forecasts, and upsell opportunities; maintains customer relationships; provides product and pricing guidance; and coordinates with production, estimating, scheduling, and customer service teams to ensure successful delivery.

Manage enterprise AEC accounts by developing customer relationships, identifying growth opportunities, leading account strategies, and driving sales of Esri GIS technology. Responsibilities include prospecting, executive engagement, presenting at industry events, understanding customer budgets and procurement cycles, articulating technology value, negotiating, and collaborating with internal teams and partners to meet revenue goals.

Own and grow a portfolio of chain optical accounts across North America, including sales targets, relationship management, new account prospecting, forecasting, account operations, assortment planning, and joint marketing campaigns. The role manages account processes, collaborates cross-functionally, reports performance to senior management, and helps build scalable wholesale processes. Regular market travel is required for client meetings, prospecting, trade shows, and industry events.