Top Tech Jobs & Startup Jobs in Pensacola, FL

Serve as the first Customer Success Manager for law enforcement clients: drive product adoption, build relationships, resolve user issues, collect feedback, coordinate with product/engineering, create communications and training, and track key SaaS metrics (DAU, MAU, MRR/ARR, churn, expansion).

Design, develop, and maintain scalable SaaS platform features using C#, PostgreSQL, React/TypeScript, and AWS. Lead architectural decisions, ensure code quality through testing and reviews, troubleshoot production issues, mentor engineers, collaborate with cross-functional teams, and participate in on-call incident response to maintain reliability and performance.

Lead and develop a team of ~10 Dealership Success Managers across the East Coast to drive adoption, retention, expansion, and measurable business outcomes for dealership customers. Coach team members, manage escalations and renewals, build executive relationships, partner cross-functionally, translate customer goals into action plans, and travel frequently (~50%) to support customers and field activities.

Build and own user-facing features and core platform architecture across frontend, backend, and ML pipelines. Integrate AI workflows (LLMs, embeddings) for curriculum generation and automated evaluation. Manage end-to-end development: requirements, design, implementation, CI/CD, testing, observability, and iteration while collaborating with product, design, ML, and customer teams.

Report and write daily breaking news and enterprise stories on tax, legal and regulatory developments. Build sources across industries and government, cover events live (courthouses, legislatures), pitch analytical features, and collaborate with reporters and editors across regions.

Own the full enterprise sales cycle for strategic accounts: prospecting, executive discovery, demos, negotiations, and closing six- and seven-figure SaaS deals. Build territory and account plans, maintain pipeline and forecasts in Salesforce, and collaborate with Solutions Engineering, Marketing, Customer Success, and Product to drive new logos and expansions.

Work directly with customers to design, deploy, and integrate end-to-end AI evaluation pipelines. Curate data, define annotation schemes, set up LLM-based judges, run initial experiments, produce actionable results, and translate technical systems into practical workflows for users.

Lead and execute end-to-end growth marketing: design multi-channel acquisition campaigns, own funnel KPIs, collaborate with Product/Engineering/Sales, develop brand and positioning, analyze metrics, and run experiments to scale user acquisition, engagement, and retention.

Design and implement backend features in Go, build data pipelines and REST APIs, work with PostgreSQL and AWS, contribute to scalable system design, and optionally develop React.js user-facing features while collaborating in a fast-paced AI-focused startup.

Lead and optimize risk adjustment data submissions (CMS, HCCs, HEDIS), develop and maintain reporting, validate data integrity, oversee vendors, support audits (RADV), mentor analysts, and recommend process improvements to maximize risk scores and quality payments.