Top Tech Jobs & Startup Jobs in Palm Bay-Melbourne-Titusville,

Provides first-line digital customer support through chat and tickets for Bilt members. Resolves payment, loyalty, and general platform inquiries; triages and escalates complex issues; documents interactions and identifies trends. Collaborates with internal teams and BPO partners, learns product updates, and adapts support to diverse member and partner needs. Requires weekend work and full-time weekday availability during five weeks of onboarding, including one week in New York City.

Provides administrative, operational, and program support for employee experience, engagement, and business partner teams. Responsibilities include responding to employee and manager questions, coordinating lifecycle processes, maintaining Workday transactions and records, supporting performance and talent programs, analyzing employee feedback, and administering culture, recognition, mentorship, and engagement initiatives. The role also supports communications, events, reporting, scheduling, and cross-functional talent programs while handling sensitive information with discretion.

Own the strategy, roadmap, discovery, delivery, and adoption of a supply chain orchestration product. Define workflows across ERP, WMS, TMS, APIs, EDI, and partner systems; prioritize measurable customer and business outcomes; collaborate with engineering, architecture, UX, data science, sales, and customer teams; and identify AI applications for exception diagnosis, guided resolution, and workflow automation.

Defines customer needs, personas, problem statements, value propositions, and product solutions for disability and absence insurance. Analyzes data and market trends, identifies gaps, leads process reengineering using AI and APIs, manages the product backlog, and partners with product, operations, technology, customers, and stakeholders to improve outcomes and efficiency.

Serve as a trusted advisor to behavioral health providers by reviewing financial reporting, preparing budgets/forecasts, analyzing KPIs, providing technical accounting support, identifying operational improvements, leading US and offshore engagement teams, and coaching staff to ensure high-quality deliverables and client service.

Supports revenue forecasting, budgeting, financial modeling, variance analysis, and recurring reporting across utilization, realization, WIP, AR, margins, backlog, and staffing metrics. Partners with accounting, billing, and business teams on close processes, M&A integration, reporting controls, dashboards, and revenue performance insights. Provides recommendations to finance and business leaders to improve planning, identify revenue leakage, and manage cash conversion risks.

Own the Supervisory Billing product end to end, including strategy, roadmap, revenue growth, state and payer expansion, operational scaling, and new product development. Lead cross-functional initiatives to expand the addressable market, improve efficiency for thousands of customers and appointments, and launch concepts such as a supervisor-supervisee marketplace.

Leads People Analytics enablement and BI strategy, overseeing semantic models, certified data products, metric governance, data foundations, advanced analytics enablement, demand prioritization, and adoption. Partners with People Analytics, IT, and HR Strategy teams to create trusted workforce data, reusable semantic assets, and decision-ready insights. Manages teams and operating models while driving data quality, governance, certification, self-service analytics, AI access, and scalable insight delivery across the enterprise.

Develop and maintain scalable SaaS solutions for financial reporting and capital markets customers. Responsibilities include full-stack development, system design, testing, monitoring, performance optimization, security, technical debt reduction, and collaboration with product managers, developers, and SRE teams. The role requires building reliable, secure, maintainable data-driven applications and contributing across the software development lifecycle.

Build GitLab code security capabilities spanning dependency analysis, SBOM and lockfile parsing, vulnerability detection, AI-assisted analyzers, and automated dependency remediation. Design evaluation harnesses, package analyzers for CI and AI workflows, improve security report accuracy, and extend ecosystem coverage. Own initiatives from design through delivery, mentor engineers, collaborate across product and engineering teams, document systems, and participate in on-call support.

Lead technical direction and build full-stack AI voice-agent experiences for drivers. Design agent behavior, memory, context sharing, orchestration, arbitration, APIs, and service boundaries. Ship products from concept through production, evaluate AI behavior in real-world use, document architectural tradeoffs, mentor engineers, and establish AI-assisted engineering practices using tools such as Codex, Claude Code, and Cursor.