Top IT Support & Helpdesk Jobs in Orlando, FL

Lead and execute remote technical implementations for dental practices from signing through go-live. Configure PMS integrations, set up remote access and network configurations, manage AWS-hosted Windows VMs/ETL, handle support volume, liaise with MSPs, and improve onboarding processes and automation while partnering with cross-functional teams.

Leads a systems administration team, managing staffing, priorities, on-call coverage, infrastructure, security tools, enterprise platforms, IT service delivery, incidents, compliance, and automation. The role provides hands-on technical escalation support, oversees Microsoft infrastructure and cloud connectivity, improves operational processes, and partners with IT leadership and cross-functional teams on business initiatives. It is remote within Florida.

Leads the university’s enterprise application operations and support team. Oversees staffing, incident and service management, application upgrades, patching, releases, lifecycle planning, change control, vendor relationships, licensing, service metrics, documentation, and issue escalations. Ensures applications remain secure, reliable, compliant, and aligned with university technology standards while balancing operational priorities with strategic initiatives.

Administer and enhance NetSuite and connected business systems, managing access, workflows, integrations, reporting, dashboards, data updates, controls, and user support. Lead ERP implementations and improvements, coordinate with consultants, gather requirements, test solutions, provide training, and maintain SOX-compliant processes. The role also supports Box, HCSS/HeavyJob, FloQast, and Concur integrations, with occasional travel of up to 10%.

Administers the bank’s IT infrastructure, including servers, switches, endpoints, Active Directory, email, backups, VPNs, firewalls, print systems, and phone systems. Provides Tier 2 helpdesk escalation, patching, endpoint remediation, user onboarding and offboarding, automation, asset tracking, backup rotation, ISP coordination, and support for new locations. The role also assists with IT projects, vendor coordination, and banking-center physical security hardware while maintaining required compliance knowledge.

Own internal IT operations across workflow automation, integrations, Atlassian administration, website maintenance, technical support, access management, documentation, and project delivery. Build n8n and API-driven automations, use AI tools to improve productivity, troubleshoot software and hardware issues, and partner cross-functionally to scale secure, efficient systems for a remote global team.

Provides technical assistance in a 24x7 airport call center environment. Supports Windows, macOS, iOS, networks, servers, hardware, software, printers, mobile devices, and communications systems. Performs diagnostics, repairs, installations, maintenance, troubleshooting, and user support involving LANs, switches, VPNs, Active Directory, TCP/IP, and Microsoft applications. The role requires on-site rotational shift work, overnight availability, a valid driver’s license, and the ability to carry equipment weighing up to 50 pounds.

Provides enterprise IT support as the first point of contact, managing service tickets, troubleshooting user issues, imaging computers, deploying software and updates, supporting office equipment, managing telecommunications equipment, ordering supplies, maintaining inventory, documenting processes, and escalating problems. The role also supports business operations and meetings while delivering responsive, customer-focused technology assistance.

Leads resolution of complex and escalated hardware, software, and mobility issues. Performs root cause analysis, identifies service improvements, mentors service desk analysts, maintains troubleshooting documentation, supports onboarding and training, ensures ITSM compliance, and coordinates with infrastructure and application teams on recurring incidents and remediation.

Deploys software upgrades, migrates legacy databases, and supports customer server environments. Troubleshoots application, hardware, networking, and third-party component issues across Windows and Linux systems. Provides technical customer support, meets service-level agreements, executes scripts, collaborates with internal teams, and drives issues through resolution while maintaining customer satisfaction.