Top IT Support & Helpdesk Jobs in Orlando, FL

The Application Support Analyst II provides advanced technical support, troubleshooting, and resolves software issues while ensuring user satisfaction and maintaining documentation.

The Desktop Support Specialist provides technical support for hardware and software, optimizes Google Workspace, manages IT processes, and improves operational efficiency.

The IT Ops Manager will manage all IT operations including systems administration, vendor management, security operations, and compliance in a hands-on capacity.

Lead and coordinate incident response and outages across production systems, manage communication with stakeholders, log incidents and KPIs, perform root cause analysis, drive preventative actions, and support ITSM/change control processes while participating in a 24/7 on-call rotation.

Support sustainment and backend administration of applications/services, perform migrations and testing in cloud/VDI environments, fix migration defects, coordinate testing with functional owners, manage Agile/Scrum artifacts and JIRA, report and resolve infrastructure/application issues.

Provide remote support for mission-critical SAP applications, troubleshoot payroll and time management issues, and implement change requests.

Manage and optimize SAP Sybase ASE environments: install/patch, tune performance, run backups/recovery, manage security and replication, troubleshoot production issues, perform migrations, participate in on-call rotation, and document resolutions while collaborating with cross-functional teams.

Support Global TMF Management & Records with eTMF system tasks, reporting, UAT, user support, and documentation. Assist with metrics analysis, ticket triage, dashboard maintenance, and process improvement under close supervision in a regulated pharmaceutical environment.

Responsible for production support focusing on UPM, troubleshooting application issues, monitoring systems, and coordinating with teams for incident resolution.

The IT Operations Intern will support technical activities, assist with IT service requests, and learn about IT management in a collaborative, remote-first environment.