Top IT Support & Helpdesk Jobs in Orlando, FL

20 Days AgoSaved
Remote or Hybrid
United States
Mid level
Mid level
HR Tech • Information Technology • Professional Services • Sales • Software
Provide technical support and escalations for payroll customers: troubleshoot payroll runs, taxes, benefits, integrations, and data flows; advise on payroll configurations and compliance; partner with Product and Engineering to drive improvements and prevent payroll risks.
Top Skills: APIsBenefits Administration ProductsCSSHr SaasHrisHTMLPayroll PlatformsSQLWebhooks
24 Days AgoSaved
Easy Apply
Remote
3 Locations
Easy Apply
115K-194K Annually
Senior level
115K-194K Annually
Senior level
Cloud • Security • Software • Cybersecurity • Automation
Lead a global End User Services team delivering 24/5 support for GitLab's SaaS toolstack. Own EUS strategy, incident/request/problem/change management, SLAs, CSAT, asset and SaaS lifecycle, and scale support via automation, self-service, and AI. Partner cross-functionally with People, Security, IT Engineering, Workplace, Finance, and Procurement to optimize onboarding, tooling, vendor relationships, and operational KPIs.
Top Skills: AIBashEntraGitlabGleanGoogle WorkspaceIntuneJAMFJira Service ManagementOktaPowershellPythonServicenowSlackZendeskZoom
3 Hours AgoSaved
Remote or Hybrid
2 Locations
20-31 Hourly
Entry level
20-31 Hourly
Entry level
Artificial Intelligence • Cloud • Fintech • Machine Learning • Mobile • Software
Provide first-line technical support for ServiceTitan via phone, chat, email and screen-share. Troubleshoot software issues, prevent escalations, craft solutions, and use support tools to resolve customer cases quickly and empathetically.
Top Skills: Carrier FilteringChatbotsDelivery Receipts (Dlr)RtpSalesforce Support ConsoleScreen SharingServicetitanSipSmppSms Routing
7 Hours AgoSaved
In-Office
Orlando, FL, USA
Senior level
Senior level
Information Technology • Consulting
Administer and maintain enterprise servers, virtualization, storage, backup/recovery, Active Directory and Microsoft 365 services. Monitor performance, apply patches, enforce cybersecurity baselines, support cloud migrations, run disaster recovery activities, create SOPs and documentation, and collaborate with engineering and cybersecurity teams to ensure secure, available mission-critical systems for DoD customers.
Top Skills: AcasActive DirectoryBackup And RecoveryCloud TechnologiesClustering ServicesGroup PolicyHpe StoreonceLinuxMicrosoft 365NessusNetbackupRetinaSystem Center ManagementVeeamVirtualizationVMwareWindows PowershellWindows Server
Reposted 21 Hours AgoSaved
In-Office
Orlando, FL, USA
55K-55K Annually
Junior
55K-55K Annually
Junior
Events • Kids + Family • Travel • Hospitality
Provide Tier 1-2 onsite and remote support for park POS and payment devices, troubleshoot hardware/software and network issues, administer Windows/Active Directory and Microsoft 365, support endpoint patching/AV, document incidents, and participate in weekend/on-call rotations to maintain live operations.
Top Skills: Active DirectoryBatchDhcpEndpoint AvJavaScriptMerakiMicrosoft 365 (TeamsNinjaone (Rmm)/TicketingPciPinned Pos/Payment DevicesPowershellSharepoint)SQLTcp/IpWi-FiWindows
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YesterdaySaved
In-Office or Remote
5 Locations
97K-131K Annually
Mid level
97K-131K Annually
Mid level
Aerospace • Information Technology • Professional Services • Security • Software
Administer and optimize enterprise monitoring platforms, maintain secure STIG-aligned configurations, perform patching and vulnerability remediation, configure alerts/dashboards, provide Tier 3 troubleshooting, collaborate with engineering and cybersecurity teams, and maintain documentation to support audit and accreditation.
Top Skills: AppdynamicsDod 8140DynatraceElastic/ElkLinuxNagiosSecurity+ CeSolarwindsSplunkStigWindowsZabbix
YesterdaySaved
In-Office
Orlando, FL, USA
20-23 Hourly
Entry level
20-23 Hourly
Entry level
Edtech
Provide multi-channel IT support for desktops, laptops, and peripherals across Windows, macOS, and Linux. Troubleshoot hardware, software, and network issues, use endpoint management and vulnerability tools, create knowledge base articles, coordinate vendor repairs, meet service-level metrics, and be available for occasional after-hours and emergency campus support.
Top Skills: Active DirectoryDhcpDnsEntra IdJamf ProLinuxmacOSMecmMicrosoft 365Microsoft IntuneQualysTenableVpnWindows
Reposted 4 Days AgoSaved
In-Office
2 Locations
Senior level
Senior level
Fintech • Financial Services
Lead production application support to ensure high availability and stability. Manage incident response, root cause remediation, monitoring/observability, release and change readiness, automation opportunities, capacity planning, and mentor support teams to improve resiliency and operational excellence.
Top Skills: APIsAppdynamicsBatch ProcessingCi/CdCloudDevOpsDynatraceGrafanaJob MonitoringMessaging SystemsObservabilityOraclePerlPostgresPrometheusPythonScheduling ToolsShellSplunkSQLSQL ServerUnix/Linux
Reposted 5 Days AgoSaved
In-Office
Orlando, FL, USA
Junior
Junior
Information Technology • Software
Provide on-site technical support for PCs, networks, servers, portable devices and peripherals in a predominantly Microsoft Windows environment. Troubleshoot hardware, software, LAN equipment, printers, VPNs, Active Directory and multicast/TCP-IP issues. Work 8-hour shifts as part of 24x7 rotational coverage supporting airport IT systems.
Top Skills: Active DirectoryAdobeApple OsxHp Network PrintersiOSLanExcelMicrosoft OutlookMicrosoft PowerpointMicrosoft Windows 10Microsoft WordMulticastServersSmartphone DevicesSwitchesTcp/IpVpn
8 Days AgoSaved
Hybrid
3 Locations
Senior level
Senior level
Fintech • Software • Financial Services
Design, implement, and optimize endpoint solutions (Intune, M365, Azure, VDI), automate remediation, monitor performance and security, lead migrations and lifecycle management, provide Tier 3 support, document procedures, and ensure compliance with bank policies.
Top Skills: Active DirectoryAnsibleAzureAzure Virtual Desktop (Avd)CitrixDaasExchangeGroup PolicyMdmMecmMicrosoft 365Microsoft IntuneMS OfficePowershellPurviewPythonSccmTeamsTerraformVdiWindowsWindows 365
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