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Top IT Support & Helpdesk Jobs in Orlando, FL
Legal Tech • Software • Generative AI
The role involves managing and scaling a Technical Support Engineering team, ensuring escalation quality, investigating AI output, and establishing operational rigor while maintaining customer empathy in communication.
Top Skills:
AIAi Observability ToolsBug Tracking SystemsCloud Storage IntegrationsKnowledge ManagementSQLTicketing Platforms
Consumer Web • eCommerce • Marketing Tech • Payments • Software • Design • SEO
The Support Platform Manager will lead a technical team to manage support infrastructure, enhance platform reliability, and ensure efficient communication through effective integrations and team collaboration.
Top Skills:
APIsSalesforceZendesk
Fintech • Information Technology • Financial Services • App development
Provide overnight operational and technical support for trading systems: monitor systems and risk limits, troubleshoot disruptions, coordinate with traders, engineers, and vendors, perform root cause analysis, adjust limits per policy, and maintain detailed operational documentation.
Top Skills:
EcnsExchangesLinuxRelational DatabasesSQLTrading Network Connectivity And RoutingWindows
Artificial Intelligence • Cloud • Consumer Web • Productivity • Software • App development • Data Privacy
As a Customer Systems Administrator, you will manage customer platforms, drive automation, resolve incidents, and maintain documentation to ensure operational reliability and efficiency.
Top Skills:
Ai ToolsAmazon ConnectAWSBashDatabricksHighspotJavaScriptOutreachPlanhatPythonZendesk
Travel
The Engineer II responds to guest repair requests, performs preventive maintenance, troubleshoots equipment, and adheres to safety protocols while assisting guests and maintaining a professional appearance.
Top Skills:
Air ConditioningCarpentryElectrical SystemsElectronic SystemsEnergy Management SystemsKitchen EquipmentPlumbingPneumatic SystemsRefrigeration
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The IT Support Engineer provides IT support services, resolves support requests, assists with network maintenance, and delivers training on IT facilities.
Top Skills:
Active DirectoryExchange ServerMs Office SuiteNetworkingOffice 365Windows ServerWireless
Healthtech
Provide end-user and escalated technical support, administer Azure and Office 365 services, maintain networking and biomedical device integrations, document incidents in ITSM, and collaborate with clinical and vendor stakeholders to ensure reliable workflows.
Top Skills:
AzureAzure Active DirectoryBiomedical DevicesDhcpDnsElectronic Health Records (Ehr)File & Print ServicesFirewallsItsm SystemsNetworkingOffice 365Remote Support ToolsSwitches
Aerospace • Information Technology • Professional Services • Defense
The Help Desk Representative manages user access issues, coordinates help desk workflows, and provides technical support for authentication systems and IT-related issues.
Top Skills:
Cloud-Based It Support ToolsIt Service Management (Itsm)JIRAmacOSWindowsServicenow
Software
As an EAM Technical Support Intern, you will assist customers with support tickets, learn troubleshooting skills, and participate in training on cloud technologies.
Top Skills:
Ms AzureMs Sql ServerOracle Databases
Greentech
Manage and optimize NetSuite ERP, integrate with SaaS applications, provide user support, and ensure data accuracy and system availability.
Top Skills:
CeligoNetSuiteSQLSuiteanalyticsSuiteflowSuitescriptSuitetalk
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Top Companies in Orlando, FL Hiring Operations & Support Roles
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