Top Operations & Support Jobs in Orlando, FL

The Business Operations Analyst II provides technical support for business applications, analyzes performance, conducts user training, and drives process improvements and automation initiatives.

Coordinate with field operations to manage client files and support the FinCen reporting process while delivering customer service and improving processes.

The Impact Manager leads AmeriCorps members, managing program implementation, team development, and partner relationships to enhance student performance in schools.

The role involves developing client service strategies, enhancing client satisfaction, ensuring compliance with regulations, and leading cross-functional team collaboration.

Provide high-level administrative and executive support including complex calendar management, preparing materials, coordinating domestic and international travel, handling confidential tasks, researching and summarizing information, engaging with senior leaders, and driving process and product innovation.

Provide production support for critical financial systems: monitor applications, resolve incidents, perform root cause analysis, manage deployments and change control, coordinate across teams, and maintain high-availability transaction and messaging processing in Linux, AWS, and mainframe-integrated environments.

Lead a team to plan, execute, and optimize Private Jet escorted group programs, ensuring operational excellence, guest satisfaction, supplier management, budget control, risk mitigation, and cross-functional coordination. Provide on-trip leadership, 24/7 support during departures, and drive continuous improvement and staff development.

Lead daily operations of a multifamily residential community: hire and coach staff, manage leasing/marketing, resident relations, rent collections, budgets, maintenance and vendor work, ensure property curb appeal and compliance (LIHTC/Section 8), and use Yardi/RealPage systems for financial and administrative tasks.

Support leasing, marketing, rent collections, resident services, and administrative functions to maintain occupancy and retention. Generate and review operational reports, process payments, handle resident inquiries and inspections, execute resident activities, manage purchase orders and month-end accounting, and provide flexible on-site support including evenings and weekends.

Provide inbound SaaS technical support across phone, email, and chat; own tickets end-to-end, troubleshoot software/accounting/workflow issues, escalate complex cases to Tier 2 or Engineering, maintain product expertise, contribute to knowledge base and cross-functional process improvements, and meet SLA/CSAT/KPI goals.

Process ADA accommodation claims by reviewing medical documentation, determining ADA/state/client eligibility, approving non-complex claims or recommending denials, identifying accommodation options, referring cases for disability or leave reviews, conducting claimant interviews, using clinical/vocational resources, maintaining client relationships, and supporting quality programs.

Manage a caseload of subrogation claims: identify recovery opportunities, prepare demands and documentation, negotiate with attorneys and carriers, document actions, and maintain claim diaries while ensuring professional communication.

Provide administrative support to Workers' Comp teams: respond to customer inquiries, schedule medical appointments, enter and file claim information, complete claim forms, and follow tasks to completion. Requires strong Outlook skills, multitasking in a high-volume environment, and customer-service orientation.

Provide administrative support to Workers' Compensation claims teams: respond to customer inquiries, schedule medical appointments, enter and file claim information and forms, follow through on assigned tasks, and maintain strong customer service and organizational support in a hybrid office environment.

Process and code claims for payment, research and analyze claims issues, complete basic required training, work under direct supervision, and pass pre-employment testing.