Top Operations & Support Jobs in Orlando, FL

Administer Atlassian Cloud (Jira, JSM, Confluence); design workflows, automations, and governance; develop REST API/webhook integrations; manage Atlassian Access (SSO/SCIM); build advanced JQL dashboards and reports; support cloud migrations, audits, and enterprise system integrations.

This role enhances project management across technology teams, ensuring effective coordination and delivery of initiatives related to Product & Pricing and Quote-to-Cash processes.

Provide first-line technical support via phone, email, chat, and ticketing systems; diagnose and resolve hardware, software, networking, and account issues; escalate complex problems, document interactions, maintain KB articles, and collaborate with engineering and QA to improve product performance.

The Lead Process Engineer optimizes operating processes for the AXIS platform in the BFSI sector, engaging with various teams to ensure scalable and compliant workflows. Responsibilities include end-to-end documentation, automation-first process engineering, and enhancing client implementations while integrating risk and compliance controls.

The Senior Customs Clearance Manager oversees international shipment compliance and coordination, focusing on temporary import bond compliance, exception management, and cross-functional communication to ensure smooth customs processes.

Manage a caseload of subrogation claims: identify recovery opportunities, prepare demands and documentation, negotiate with attorneys and carriers, document actions, and maintain claim diaries while ensuring professional communication.

Provide administrative support to Workers' Comp teams: respond to customer inquiries, schedule medical appointments, enter and file claim information, complete claim forms, and follow tasks to completion. Requires strong Outlook skills, multitasking in a high-volume environment, and customer-service orientation.

Provide administrative support to Workers' Compensation claims teams: respond to customer inquiries, schedule medical appointments, enter and file claim information and forms, follow through on assigned tasks, and maintain strong customer service and organizational support in a hybrid office environment.

Process and code claims for payment, research and analyze claims issues, complete basic required training, work under direct supervision, and pass pre-employment testing.

Process and manage pharmacy prior authorization requests: verify completeness, prepare medical necessity documentation, collaborate with clinical and provider offices, document insurer interactions, submit appeals, and follow payer guidelines to expedite approvals.

Provide front-desk and clerical support to Legal Services: answer and screen calls, greet clients, manage intake and client logs, schedule appointments, process payments and billing, prepare reports, maintain files and waiting area, cross-train with administrative staff, translate English/Spanish, and uphold confidentiality/HIPAA.

Investigate, evaluate, reserve, and resolve commercial automobile and general liability claims for self-insured and TPA clients. Manage reserves, vendor selection, action plans, regulatory compliance, and customer communications while meeting client and statutory requirements.