Top Operations & Support Jobs in Orlando, FL

Deliver immersive learning simulations using digital avatars, portray diverse perspectives, facilitate learner debriefs, provide performance feedback and scoring, and host professional customer experiences. Requires professional acting and improv capability, native European French and English, strong communication and emotional intelligence, reliable overnight availability, and a private workspace with stable wired internet. This part-time role involves 20–30 hours weekly and a 65–85-hour paid training program.

Leads Commercial Strategy and Operations processes, including reporting, OKR management, forecasting, and planning. Translates business priorities into actionable plans, manages complex cross-functional initiatives, develops executive and Board materials, and provides data-driven insights to Commercial leaders. The role also improves processes, systems, and reporting while managing stakeholder communication, risks, dependencies, and implementation.

Own escalated IT support beyond Tier 1 while delivering Helpdesk projects from planning through completion. Responsibilities include troubleshooting macOS, Windows, endpoint, identity, and networking issues; identifying recurring ticket patterns; building AI-assisted and automated resolutions; managing tooling, fleet, and identity initiatives; documenting durable solutions; and collaborating with distributed teams. The role requires independent research, hypothesis testing, strong communication, and hands-on experience with modern endpoint, identity, and ITSM platforms.

Monitor and manage critical IT events and incidents in a 24/7 environment, including shift and on-call coverage. Own account-level IT and network strategies, present technical solutions to clients and technical teams, document best practices, and support multi-platform, multi-vendor data center and distributed computing environments. The role requires independent problem solving, innovation, and contributions to performance metrics and deliverables.

Own the GTM systems infrastructure and enablement operations, including Salesforce architecture, integrations, tool implementation, vendor relationships, support queues, onboarding, knowledge bases, and lead-to-cash process documentation. Resolve operational bottlenecks through process redesign, automation, and tooling changes while partnering with IT, Engineering, RevOps, and leadership on technical requirements and systems roadmaps.

Provide part-time remote administrative and operational support: manage Zoom meetings and calendar scheduling, handle email and messages, support live Zoom sessions (tech/help Q&A), maintain Google Sheets, collate notes, organise projects, perform research, and act as a proactive gatekeeper and collaborator to protect the employer's time.

Provides remote virtual assistant services for multiple business clients, including project management, scheduling, email management, lead conversion, research, data entry, deadline tracking, and adapting to changing priorities. Requires strong communication, independent problem-solving, technology skills, and the ability to manage multiple clients with limited oversight.

Owns the systems, data, pricing, forecasting, deal desk, reporting, territory design, quota setting, commissions, and processes connecting Sales, Marketing, Finance, and Customer Success. Leads revenue technology, data quality, commercial analytics, and board reporting while building and developing the Revenue Operations team to create a predictable revenue engine.

Researches and diagnoses procedural issues involving client matters, responds to inquiries, communicates with clients and witnesses, manages digital records and filing systems, maintains calendars, and tracks follow-up tasks. The role requires professionalism, attention to detail, strong communication, research and reasoning skills, independent work, and proficiency with Microsoft Office, Windows, and PDF tools.

Provides frontline technical support for employees, troubleshooting Windows hardware, software, connectivity, and access issues. Manages help desk tickets, user accounts, onboarding and offboarding, workstation deployment, equipment inventory, and vendor coordination. Documents solutions, escalates complex issues, and supports process improvements. The role requires strong customer service, communication, organization, and at least three years of technical support experience.