Top Operations & Support Jobs in Orlando, FL

Provides Tier 1 and Tier 2 remote technical support for hardware, software, peripherals, networks, VPN, and MFA. Manages employee onboarding, laptop provisioning, equipment shipping, user accounts, permissions, and security groups across Google Workspace, Microsoft 365, Slack, and internal systems. Creates knowledge-base articles and training guides while helping establish IT workflows for the company’s North American expansion.

Supervise Post Closing Specialists supporting escrow officers with funding and post-closing transactions. Manage staffing, hiring, onboarding, schedules, training, performance, workflow, escalations, customer issues, and process improvements. Analyze feedback and reports, collaborate with stakeholders, maintain service quality, and ensure efficient transaction support in a remote, high-volume environment.

Build full-funnel reporting connecting marketing activity to sales opportunities and revenue. Define attribution and shared metrics, improve lead scoring and Salesforce workflows, measure campaign ROI, and create executive dashboards in BI tools. Analyze data to uncover insights and support forecasting across marketing, sales, customer success, and revenue operations. The role requires strong analytical, marketing, stakeholder management, and SaaS experience, with curiosity about AI.

Manages Meritus College’s learner services ecosystem, including advising, tutoring, wellness, accessibility, library services, accommodations, escalations, vendors, and AI-supported tools. Leads Learner Success Partners, coordinates cross-functional programs, develops service standards and workflows, manages complaints and compliance documentation, tracks performance metrics, and drives continuous improvement for scalable online learner support.

Respond to live chat messages on business websites and social media, answer customer inquiries, share sales links and discounts, and support customer service and sales goals. Fully remote with training provided; immediate start and no prior experience required.

Leads business and systems analysis for consolidating payment gateways into a target platform. Elicits and documents requirements, creates technical and functional specifications, performs data analysis and mapping, manages traceability and dependencies, and supports migration, testing, UAT, releases, and production issues. Provides expertise in US payments, TSYS acquiring platforms, card processing, payment networks, compliance, APIs, integrations, and SAFe program delivery.

Leads commercial insurance pre-close and renewal review operations, ensuring compliance with lender, investor, and regulatory requirements. Oversees quality assurance, complex insurance reviews, client and agent communications, process improvement, revenue growth, and corrective actions. Manages and develops department leaders and supports strategic company initiatives while ensuring timely loan reviews and operational scalability.

Six-month remote internship supporting FFAR departments in partnerships, science, or impact. Responsibilities may include research, data entry and analysis, dashboard tracking, presentations and reports, event coordination, communications, process improvement, project management, and administrative tasks. Interns collaborate with government, academic, nonprofit, and private-sector partners while gaining exposure to agricultural research, public-private partnerships, and organizational operations.

Coordinates clinical psychology practicum training operations, including student placements, site approvals and vetting, contracts, compliance tracking, communications, records, reporting, and workflow systems. Supports students, faculty, training directors, site supervisors, and university partners throughout the practicum lifecycle while maintaining deadline-sensitive administrative continuity.

Provides junior-level IT support for Department of State systems, including ticket triage, desktop and mobile device support, Government-Furnished Equipment, application deployment, infrastructure and network administration assistance, web services, account provisioning, documentation, and change management. The role works under senior staff supervision and requires an active Secret clearance, basic troubleshooting knowledge, and willingness to develop skills across multiple IT domains.