Top Operations & Support Jobs in Orlando, FL

Serve as primary client contact, manage onboarding/offboarding, maintain CRM records, schedule meetings, handle client communications, streamline internal processes, manage digital files, support invoicing and basic tech troubleshooting.

Lead sales operations by driving forecasting, pipeline visibility, and scalable processes; ensure CRM and sales system data accuracy; deliver analytics and reporting; implement and optimize sales technologies; train and enable field teams; partner with regional and national teams and senior leadership to align strategy, execution, and customer experience.

Provide frontline technical support to members via phone, email, and chat. Diagnose and resolve hardware and software issues, onboard new members, perform root cause analysis, document cases, escalate complex issues, and contribute to knowledge-base improvements to ensure high member satisfaction and operational metrics.

The Sr. Manager, Operations Analyst will enhance operational performance, utilize Planisware for analytics, and optimize resource management and forecasting. Responsibilities include monitoring performance, leading systems integration, and collaborating across teams to improve analytics processes.

Design and maintain Salesforce and GTM tech stack to enable RevOps/SalesOps. Build automations, integrations, dashboards, ensure data governance, and collaborate cross-functionally to scale revenue operations.

Support pilots and nonstandard referral workflows by executing manual processes, reconciling data, documenting evolving procedures, identifying risks, and partnering cross-functionally to inform automation and SOP development.

The Membership Growth & Operations Contractor will execute and manage the AfroTech Insider membership program, focusing on acquisition strategies, reporting, KPIs, and cross-functional project management.

The Certificate Processor issues new and renewal certificates for commercial line clients, provides customer support, interprets policy data, and processes insurance documents.

The Feasibility Manager leads pre-award and post-award feasibility projects, conducting analysis, managing teams, and supporting strategic initiatives for clinical trials.

ChangeFolio seeks driven change consultants to join a global talent network, facilitating connections and sharing skills during hybrid networking events.