Top Operations & Support Jobs in Orlando, FL

Oversees quality assurance, documentation, case-file reviews, contractual and regulatory compliance, outcome reporting, corrective actions, data tracking, funding utilization, and preparation for internal and external monitoring. Reviews new and closing cases, monitors case-plan task completion, trains staff on documentation standards, and reports performance and deficiencies to program leadership.

Prepares and processes escrow documents, clears title requirements, coordinates closings, disburses funds, reconciles title discrepancies, prepares settlement statements, and ensures compliance with escrow accounting procedures and Good Funds Law. The role also manages customer and business relationships, maintains confidential transaction records, and may train or supervise office associates.

Provides executive administrative support to the CEO and CFO, managing calendars, communications, meetings, travel, events, documents, board logistics, and confidential matters. Supports strategic projects, social media coordination, and occasional personal administrative needs for the CEO. Requires exceptional organization, discretion, communication, adaptability, and proficiency with Microsoft Office. The role requires at least five years of executive assistant or senior administrative support experience.

Develops and maintains academic course schedules, forecasts enrollment and staffing needs, and recommends course section changes. Collaborates with academic leaders, admissions, advising, and registrar teams to optimize course availability, faculty workloads, and resource use. Maintains accurate scheduling data in student information systems, monitors fill rates and conflicts, generates enrollment and capacity reports, and supports academic calendar planning and continuous process improvement.

Provides remote phone, email, and case-management support to financial institution partners, merchants, and internal teams. The role researches and resolves account, billing, funding, transaction, equipment, portal, chargeback, and technical issues; documents cases; coordinates escalations; manages follow-ups; and identifies recurring service and process improvements.

Provides IT service coordination and operational support for a government Cyberspace Support Center. Manages ServiceNow tickets, incidents, work orders, records, queues, metrics, reports, documentation, and service-level compliance. Coordinates with customers, government stakeholders, technical teams, and project managers. Supports quality assurance, process improvement, knowledge management, configuration documentation, and standard operating procedures while delivering customer service in a DoD environment.

Manages daily operations of a multifamily property, including team leadership, hiring, leasing and marketing strategies, budgeting, forecasting, financial reporting, lease enforcement, owner and vendor relationships, resident issue resolution, property inspections, safety, and maintenance coordination. The role requires weekend availability, local business travel, customer service, and proficiency with property management and office software.

Provides enterprise IT support as the first point of contact, managing service tickets, troubleshooting user issues, imaging computers, deploying software and updates, supporting office equipment, managing telecommunications equipment, ordering supplies, maintaining inventory, documenting processes, and escalating problems. The role also supports business operations and meetings while delivering responsive, customer-focused technology assistance.

Provides client service and manages end-to-end intake for new cases. Responsibilities include opening and updating cases, tracking documentation, coordinating with attorneys, insurers, healthcare providers, agencies, and internal teams, documenting communications, managing inbox requests, and following up on deadlines. The role requires strong organization, communication, empathy, attention to detail, and the ability to manage multiple priorities while learning case management systems and settlement services.

Welcomes and assists residents, guests, and team members; manages visitor sign-in, phone calls, messages, mail, deliveries, and informational communications. Performs minor financial transactions, emergency notifications, administrative support, and front-entry setup and closing procedures. No prior experience is required, but candidates must follow written and oral instructions and be willing to learn.