Top Director of Operations Jobs

Leads Zendesk’s Marketing Operations function, including funnel and campaign operations, journey orchestration, marketing technology, process optimization, and team development. Owns the operating model, technology roadmap, governance, data quality, automation, performance visibility, vendor relationships, and cross-functional alignment. The role connects marketing strategy with scalable execution, improves pipeline and customer growth, and communicates operational recommendations and investment trade-offs to senior leadership.

Leads the operations of regional branches and distribution centers, overseeing managers, staffing, KPIs, compliance, customer service, inventory, warehousing, and delivery. Coordinates with corporate leadership, sales, reimbursement, and referral teams; manages operational disruptions and contingency plans; and ensures consistent processes, regulatory compliance, profitability, and service quality across locations.

Leads global cybersecurity operations and engineering, including SOC strategy, enterprise incident response, XDR and MSSP governance, SOAR and AI-enabled automation, SIEM telemetry, threat detection, and security technology management. Builds high-performing teams, directs major incident response, establishes operational metrics, briefs executives, and drives continuous improvement, compliance support, and alignment with enterprise security objectives.

Directs financial operations across multi-site manufacturing facilities, overseeing plant controllership, cost accounting, ERP processes, budgeting, forecasting, inventory control, pricing, reporting, and variance analysis. Partners with production, procurement, supply chain, sales, and finance teams to improve efficiency, control costs, optimize margins, and support profitability. Leads process improvements, risk management, operational metrics, and financial systems alignment while mentoring plant-based controllers and cost accountants.

Lead client experience and agency operations for paid media accounts, overseeing media buying team performance, client retention, reporting, and process development. Own client leadership meetings, track KPIs (cost per appointment, show and close rates), and build scalable operational systems to improve efficiency and margin.

The Director of Operations manages daily functions, oversees support services, ensures compliance, leads staff, and addresses facility concerns.

The Director of Operations is responsible for ensuring daily operational functions, managing support services, and ensuring compliance in a healthcare facility. They lead hiring and training efforts, oversee facility management, and coordinate activities to support client needs while maintaining regulatory compliance.

The Director of Operations oversees daily functions, manages support services, ensures compliance, supervises staff, and collaborates with department heads to maintain facility operations.

The Director of Operations oversees daily functions within the facility, supports staff, ensures compliance, and manages operational processes and employee performance.

The Director of Operations oversees facility operations, manages support services, ensures compliance, and leads staff training and performance management.

The Director of Operations oversees daily operational functions, manages support services, ensures regulatory compliance, and leads staff training and performance management.

The Director of Operations leads multi-unit restaurant operations, enhances franchise relations, drives profitability, and supports strategic growth initiatives.

Lead and optimize day-to-day operations, develop and implement processes, manage cross-functional teams, monitor KPIs and budgets, ensure compliance, and drive continuous improvement to meet organizational goals.

The Director of Operations leads multi-unit restaurant operations, focusing on franchise relationships, profitability, team development, and strategic growth initiatives.

The Director of Operations will oversee restaurant operations, ensure exceptional guest experiences, lead teams, and drive community engagement while using data for performance analysis.

The Director of Operations oversees 6 to 9 restaurant locations, focusing on operational excellence, team development, and financial performance.

The Director of Operations oversees daily restaurant operations, ensuring efficiency, cost control, compliance, and excellent customer service while leading staff and driving business growth.

Lead global workplace technology and end-user support strategy across desktop, field support, and TechBar. Drive automation, self-service, and ITSM improvements; govern KPIs/SLAs/CSAT; manage large, dispersed teams and contingent workers; oversee Microsoft 365 platforms, enterprise asset and mobility programs, vendor and financial stewardship; provide executive reporting and serve as senior escalation for critical issues.

Leads customer operations across onboarding, account maintenance, service handoffs, support processes, issue resolution, and performance measurement. Builds playbooks, dashboards, KPIs, and operating routines; partners cross-functionally to improve service quality, efficiency, scalability, and customer experience. Drives AI, automation, process, and system improvements while managing and developing the customer operations team.

Leads administrative and operational management of the radiology service line, including policy development, strategic planning, performance measurement, staffing, compliance, invoice approvals, vendor and employee payments, and daily departmental operations across multiple locations.

Leads growth for CMS healthcare programs by managing an inside sales team, redesigning patient sales funnels, coaching staff, developing sales playbooks, building provider and community partnerships, delivering referral trainings, researching competitors, coordinating internal teams, and ensuring compliant program messaging. The role drives enrollment, referral growth, patient access, conversion rates, productivity, and patient experience across internal and external channels.

Leads Sales Operations for Sales and BDR teams, overseeing funnel analytics, forecasting, territory planning, capacity and quota modeling, operating rhythms, process improvement, reporting, and productivity initiatives. Partners cross-functionally with Sales, Finance, Marketing, Enablement, Customer Success, and Business Applications. Manages and develops the Sales Operations team while driving data-informed recommendations, system improvements, adoption, and measurable business outcomes.

Leads oncology clinical research study operations, overseeing clinical research coordinators, data coordination, and medical records teams. Ensures compliant, high-quality study conduct, data management, staff training, protocol feasibility, study activation, patient-care workflows, and regulatory adherence. Partners with nursing, quality, regulatory, pharmacy, finance, and shared services teams on process improvement, site operations, and strategic initiatives. Also manages recruitment, retention, supervision, and continuous improvement activities.

Lead alternative investment accounting operations for global private equity portfolios, managing post-execution processes, reconciliations, valuations, carried interest and waterfall calculations, investor capital activity, third-party providers, compliance reporting, and NAV sign-off while improving controls and supporting portfolio management and stakeholder relationships.

Lead late-stage development operations for large-scale AI data center and energy projects through financing and handover to construction. Manage project plans, budgets, schedules, costs, risks, due diligence, design and procurement strategies, and cross-functional stakeholders. Coordinate development, engineering, finance, supply chain, construction, and external consultants while reporting project status to executives and ensuring projects reach final notice to proceed.