Top Healthtech Operations & Support Jobs

Provide end-user support for employee mobile devices and communication services, manage device inventories and billing records, coordinate provisioning and returns, maintain technology databases, prepare reports, assist with account reconciliation, and deliver customer-focused technical assistance to staff and vendors.

Manage day-to-day member acquisition call center operations, lead and develop sales supervisors, ensure SLAs and sales goals are met, maintain compliance with CMS and client requirements, oversee scheduling, QA, reporting, capacity planning, client communications, and troubleshoot operational or telephony issues.

Provide high-touch executive support to the Division President and leadership team: manage complex calendars, prepare executive briefings, handle sensitive communications, coordinate travel and events, manage expenses and records, facilitate cross-functional collaboration, and champion continuous improvement while maintaining strict discretion and professionalism.

The Administrative Assistant provides front desk support for an Outpatient Mental Health clinic, greeting visitors, managing appointments, and overseeing office operations, requiring bilingual Spanish skills.

Develops and delivers competency-based training and onboarding for staff in medication for addiction treatment programs within corrections. Manages licensure/compliance completion, creates continuous staff development plans, prepares DOC MOUD contract curriculum, evaluates training quality via observations and needs assessments, and partners with clinical leadership to identify training needs using quality improvement data.

Provide Tier 1 and Tier 2 technical support for Humata Health's B2B SaaS, manage ticket triage/escalation and SLAs, implement and support AI-driven tools (chatbots, routing, predictive analytics), analyze support data to identify product/process improvements, and coordinate cross-functionally to ensure timely ticket resolution and a data-driven support culture.

Manage executive calendaring and inbox triage, coordinate travel logistics, support People with interview scheduling and event execution, own ad hoc administrative tasks and vendor coordination, and proactively identify operational gaps and process improvements across the organization.

Configure, manage, and support Microsoft 365 services (Intune, Entra, Teams, SharePoint). Implement and monitor security and compliance controls, deploy and manage devices, provide end-user support and training, troubleshoot issues, maintain documentation, and respond to security incidents.

Manage day-to-day facility and office operations for the Laguna Niguel site, including vendor and landlord relationships, supplies and procurement, onboarding support, facilities maintenance and calibration tracking, basic IT and office moves, customer order processing, and reporting site metrics to senior management. Acts as first point of contact and backup for Customer Solutions, improving processes and ensuring invoices and payments are handled timely.

Ensure adherence to the organization's Code of Conduct and Compliance Policies by acknowledging obligations, certifying ongoing compliance during employment, and understanding that violations may result in disciplinary action up to termination.