The Role
Configure, manage, and support Microsoft 365 services (Intune, Entra, Teams, SharePoint). Implement and monitor security and compliance controls, deploy and manage devices, provide end-user support and training, troubleshoot issues, maintain documentation, and respond to security incidents.
Summary Generated by Built In
Porter is hiring for a Microsoft Office 365 Administrator!
The Ideal Porter Team Member
The ideal member of Porter will be a change agent, altering the status quo of healthcare delivery. You and your fellow Porter team members will provide an innovative and empathetic ecosystem of transparency to our customers. New Team Member will join feeling energetic and excited to revolutionize the healthcare continuum and contribute to the success of our mission driven organization. Now is the time to seize the moment for consumer-centered digital health experiences and join our team.
On-site: Pompano Beach, FL
Schedule: Monday - Friday, and rotating on call weekends
Reports to the Director of Help Desk and IT Support
Your Impact at Porter
We are seeking a skilled Microsoft Office 365 Administrator to join our IT team. The ideal candidate will be responsible for the configuration, management, and support of Office 365 services, including InTune, Entra, Teams, SharePoint, Compliance, and Security. This role is crucial in ensuring that security and compliance controls are implemented and monitored on an ongoing basis. Additionally, the candidate will support the deployment of devices across the organization.
Key Responsibilities:
Office 365 Configuration and Management:
Configure and manage Office 365 services including InTune, Entra, Teams, SharePoint, Compliance, and Security.
Ensure optimal performance and the availability of Office 365 services.
Implement and maintain security and compliance controls within Office 365.
Security and Compliance:
Monitor and enforce security policies and compliance standards.
Conduct regular audits and assessments to ensure adherence to security protocols.
Respond to security incidents and implement corrective actions.
Device Deployment and Management:
Support the deployment and management of devices using Microsoft InTune.
Ensure devices are configured according to organizational policies and standards.
Provide technical support for device-related issues.
Collaboration Tools Management:
Administer and support Microsoft Teams and SharePoint environments.
Facilitate user adoption and training for collaboration tools.
Troubleshoot and resolve issues related to Teams and SharePoint.
User Support and Training:
Provide technical support to end-users for Office 365-related issues.
Conduct training sessions to enhance user proficiency with Office 365 tools.
Create and maintain documentation for Office 365 configurations and procedures.
What You’ll Need to Make Your Impact
Bachelor’s degree in information technology, Computer Science, or a related field.
Proven experience as an Office 365 Administrator or similar role.
Strong knowledge of Office 365 services including InTune, Entra, Teams, SharePoint, Compliance, and Security.
Experience with security and compliance management within Office 365.
Proficiency in device deployment and management using Microsoft InTune.
Excellent problem-solving and communication skills.
Ability to work independently and as part of a team.
Certifications in Office 365, Microsoft InTune, or related technologies.
Experience with PowerShell scripting for Office 365 administration.
Skills Required
- Bachelor's degree in Information Technology, Computer Science, or related field
- Proven experience as an Office 365 Administrator or similar role
- Strong knowledge of Office 365 services including Intune, Entra, Teams, SharePoint, Compliance, and Security
- Experience with security and compliance management within Office 365
- Proficiency in device deployment and management using Microsoft Intune
- Experience with PowerShell scripting for Office 365 administration
- Excellent problem-solving and communication skills
- Ability to work independently and as part of a team
- Certifications in Office 365, Microsoft Intune, or related technologies
Am I A Good Fit?
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The Company
What We Do
We combine the power of analytics with the power of care. Porter is a leading healthcare IT and services platform for care and coverage coordination that optimizes outcomes and member experience. We deliver understanding, compassion, information, and peace of mind for your members. Driven by robust AI analytics, Porter’s Care Guide team helps the member navigate the healthcare delivery system, secures the right support for each member’s specific needs, and directs Porter’s team of expert clinicians to perform comprehensive in-home assessments, complete with lab and diagnostic testing. By coordinating the complexities of each unique care journey, Porter helps close the gaps with the largest impact on quality measures, total cost of care, risk adjustment, and member experience.
