Top Artificial Intelligence Operations & Support Jobs

Provides administrative and executive support through calendar coordination, meeting preparation, document organization, travel and expense assistance, recruiting coordination, candidate communication, training scheduling, LMS record maintenance, internal project support, and office administration. The role requires strong organization, discretion, communication, follow-through, and full-time onsite work in Scottsdale, including occasional local errands.

Serves as the first point of contact for visitors, vendors, customers, and employees. Handles calls, emails, inquiries, visitor management, office requests, orders, scheduling, vendor coordination, and building access procedures. Resolves concerns, supports daily front-office operations, responds to urgent situations, and completes administrative tasks while maintaining a welcoming, organized, and service-oriented workplace environment.

Leads the Product Support team’s daily operations, including scheduling, prioritization, escalations, training, documentation, and performance management. Oversees customer and technical issue resolution, monitors support metrics, improves workflows, reduces repeat contacts, and enhances first-contact resolution and customer satisfaction. Collaborates with Product Success, Engineering, Operations, and other teams to communicate recurring product issues and customer feedback. Also supports Asian-make programming and related product assistance.

Manage daily office operations, facilities, vendors, supplies, shipping and receiving, visitors, workplace readiness, and employee support. Provide onsite executive, VIP, meeting, event, and offsite logistical assistance. Coordinate repairs, maintenance, contracts, invoices, inventory, access procedures, safety, and emergency preparedness while improving the workplace experience. This is an onsite role requiring strong organization, communication, discretion, and proactive problem-solving.

Lead end-to-end investigations of complex auto claims, including staged accidents, organized fraud networks, medical billing schemes, and digital fraud. Apply Florida PIP and bodily injury expertise, use intelligence platforms and link analysis, support EUOs and fraud bureau referrals, and collaborate with data science, product, claims, and legal teams to improve predictive fraud models and case strategies.

Serve as the primary technical advisor for enterprise clients, leading technical engagements, incident investigations, production troubleshooting, and high-stakes de-escalations. Analyze logs, APIs, databases, webhooks, and source code to identify root causes. Configure AI agents and coding tools to automate support workflows. Build support infrastructure, SLAs, escalation paths, and diagnostic runbooks while partnering with Product and Engineering to resolve recurring customer issues.

Serves as the first point of contact for the office while managing reception, visitors, mail, packages, conference rooms, supplies, vendors, invoices, workplace inventory, interviews, events, onboarding, and general administrative support. The role requires strong organization, communication, discretion, and proficiency with office productivity, calendar, collaboration, and video-conferencing tools.

Delivers GTM commercial analysis, dashboards, reporting, forecasting, workflow automation, and AI-assisted solutions. Partners with commercial, Finance, Data & Analytics, IT, and regional teams to improve decision-making, standardize metrics, validate outputs, resolve data issues, and reduce manual work. Owns assigned initiatives, documents business logic, supports testing and adoption, and develops reusable capabilities across regions.

Manage go-to-market operations workflows, including CRM enrichment, campaign execution, reporting, account segmentation, and ABM programs. Use Clay and AI automation tools to streamline processes, improve targeting, and measure campaign effectiveness. Develop channel KPIs, analyze marketing and sales data, document scalable workflows, and surface insights for experimentation. The role partners across marketing, sales, and product in a fast-paced startup environment.

The Director of Programs will lead and design entrepreneurial education programs, ensuring their effectiveness and adapting them for diverse founder needs while enhancing community engagement.