Top Artificial Intelligence Operations & Support Jobs

Harbor invites candidates to define a role focused on building, running, or owning a meaningful function within its AI risk and insurance business. Applicants should understand Harbor’s mission, identify an important gap, propose a concrete first-six-month initiative, and demonstrate they have previously delivered work at that level. Potential backgrounds include actuarial science, security research, law, regulation, design, writing, product, engineering, and research. The role is hybrid in San Francisco at an early-stage company.

Lead internal IT operations, systems administration, endpoint and device management, identity and access management, SaaS administration, audit support, employee onboarding and support, IT budgeting, process development, and team leadership. The role manages Google Workspace, laptops, VPNs, MDM, security controls, and IT vendors while scaling processes for a growing organization.

Maintains physical research sets by auditing organization and cleanliness, staging props, logging inventory, identifying discrepancies, and delivering kits to operators. Follows checklists, escalates missing or out-of-spec items, and supports uninterrupted robot research operations. Requires attention to detail, reliability, basic inventory tracking experience, and the ability to stand, move, and lift up to 40 pounds throughout a shift.

Owns the company’s business systems, automation standards, data layer, email deliverability, and AI enablement strategy. Leads Business Operations, including IT helpdesk, Airtable maintenance, vendor management, and process documentation. Audits and improves internal tools, reduces process inefficiencies, supports unified reporting across business systems, and manages cross-functional deployment of AI automations and agents.

The Director of GTM Engineering builds and operates AI-powered workflows, data pipelines, integrations, automation, dashboards, and internal tooling for go-to-market teams. Responsibilities include architecting the GTM technology stack, deploying and evaluating AI agents, automating repetitive processes, improving enrichment infrastructure, and measuring effects on conversion and pipeline velocity. The role requires hands-on technical building experience across CRM, marketing automation, enrichment platforms, APIs, SQL, and data systems in a high-growth B2B SaaS environment.

Provides high-level administrative support to senior executives by managing correspondence, calendars, meetings, travel, accommodations, expenses, notes, action items, organizational documents, and business reviews. Coordinates projects and events, collaborates with the executive assistant team, builds organizational systems, and serves as a liaison between executives, staff, and direct reports.

Leads global services execution by translating strategy into operational plans, improving processes and systems, establishing KPIs and governance, and driving change across regions. Oversees continuous improvement using Lean and value-stream mapping, manages service capacity and workforce planning, identifies operational risks, and leads service operating reviews. Partners with regional leaders, finance, HR, and sales to improve efficiency, customer satisfaction, resource utilization, and revenue impact.

Translate captions, subtitles, documents, web pages, and software from English to French. Perform machine translation post-editing, transcreation, localization, cultural adaptation, and quality assurance. Maintain translation databases using translation management software, meet tight deadlines, implement feedback, and collaborate with project managers and other departments.

Own internal IT operations, including employee onboarding and offboarding, device configuration, troubleshooting, SaaS and identity administration, hardware inventory, office technology, endpoint compliance, access reviews, and SOC 2 support. Build automations for SaaS provisioning, hardware lifecycle management, and IT workflows while improving documentation, security practices, and employee productivity.

Own and improve the organization’s internal operating systems. Lead scorecard, OKR, and KPI implementation; translate strategy into measurable goals; develop operational frameworks and policies; optimize cross-functional processes; identify bottlenecks and risks; and manage the technology stack. The role requires hands-on strategic execution, documentation, training, communication, and organization-wide adoption in a distributed APAC-based team.