Top Artificial Intelligence Operations & Support Jobs

Ivo invites exceptional candidates to apply for roles that may be shaped around their strengths. Applicants should demonstrate how they operate by building, solving, improving, or independently exploring something meaningful, explaining the challenge, their approach, and the result. The company offers high ownership, autonomy, demanding work, and the opportunity to help develop AI-powered contract technology at a rapidly growing Series B startup.

Supports senior executives and the Board of Directors through complex calendar management, board meeting coordination, agenda and materials preparation, confidential communications, expense processing, records management, travel planning, and executive event logistics. The role requires independent judgment, discretion, strong communication, and coordination across global teams, vendors, and internal departments. It is remote-first, with Austin-based employees working onsite weekly and occasional travel required.

Own day-to-day IT operations across support, onboarding and offboarding, device lifecycle, identity management, SaaS administration, office IT, and compliance controls. Administer Okta, MDM platforms, Google Workspace, Slack, and related systems while automating repetitive workflows and improving self-service documentation. Support SOC 2 and HITRUST requirements, maintain accurate identity data, and provide responsive assistance to remote employees and office users as the company scales.

Supports the Chief Revenue Officer through strategic calendar and travel management, meeting coordination, commercial operating rhythms, project execution, leadership events, communications, and executive relationship management. The role tracks priorities, decisions, and commitments; prepares briefings and presentations; coordinates off-sites; handles sensitive information; and serves as a trusted liaison across the organization and with external partners. It requires strong judgment, discretion, organization, communication, and independent problem-solving in a fast-paced commercial environment.

Own and expand revenue operations across Salesforce, HubSpot, automations, reporting, ARR data, sales processes, deal desk support, and enablement. Maintain CRM integrity, build workflows, reconcile revenue metrics, create leadership dashboards, enforce pipeline and routing policies, and support AEs and SDRs. The role requires strong Salesforce, spreadsheet, analytics, B2B SaaS, communication, and AI-tool skills.

Provides frontline technical support by diagnosing access, configuration, integration, API, EMR, and FTP issues. Performs basic troubleshooting, system checks, ticket documentation, escalation, and knowledge-base maintenance. Collaborates with Implementation, Customer Success, and Product teams to resolve client issues and maintain platform stability. The role requires clear technical communication, structured support workflows, and foundational knowledge of SQL, APIs, JSON, Unix/Linux, and Excel.

Support two Engineering and Product leaders through complex calendar management, meeting coordination, travel planning, expense administration, and cross-functional communication. Organize executive offsites and large team events, track meeting notes and action items, foster team culture, and improve workflows. The role requires discretion, strong organization, adaptability, independent judgment, and the ability to operate effectively in a fast-moving environment.

Manage weekly member payment cycles, funding, controls, reconciliations, partner file delivery, error resolution, and payment issue investigations. Support client and partner launches, maintain payment reporting and dashboards, improve workflows and documentation, and use automation or AI tools to increase reliability. The role also communicates risks proactively and coordinates with internal teams, external partners, clients, and members to resolve issues accurately and on time.

Provides administrative and executive support to Finance leadership, including complex calendar management, meeting coordination, presentation preparation, confidential information handling, travel and event logistics, expense reporting, and executive support. The role also supports C-suite activities, board meetings, visitors, and the broader executive assistant community through backup coverage and mentorship.

Leads global Ads go-to-market strategy and operations across approximately 200 products, four sales channels, and three regions. Owns product adoption goals, performance reporting, launch governance, testing operations, and operating frameworks. Partners with Product, Engineering, Sales, Marketing, Data Science, and regional leaders to improve commercialization, revenue performance, and organizational effectiveness. Manages and develops a team of five while driving strategic initiatives, process improvements, automation, and executive accountability.