Top Artificial Intelligence Operations & Support Jobs

Investigates and processes moderately complex to complex commercial property and casualty claims. Determines coverage, liability, compensability, reserves, and damages; negotiates settlements; coordinates litigation and attends trials. Refers matters to subrogation or special investigations teams, participates in reviews, arbitrations, mediations, and field investigations, and mentors team members while providing technical guidance and supporting workload management.

Investigates, evaluates, negotiates, and settles bodily injury claims with injured parties. Communicates with policyholders, witnesses, and claimants; assesses coverage, liability, damages, reserves, and suspicious claims; identifies subrogation opportunities; documents claim activity; and secures financial and claim-file information while providing policyholder service.

Processes routine workers’ compensation claims by investigating facts, verifying medical and policy information, managing ongoing medical cases, documenting claim activity, authorizing medical payments, drafting correspondence, and identifying cases requiring referral or subrogation. Provides injured workers, employers, and medical providers with timely information and quality service while applying claim protocols and coordinating independent medical exams, peer reviews, and medical management resources.

Lead strategic and operational initiatives across Nourish, from problem framing through execution and measurement. Responsibilities include designing operating models, improving systems, analyzing business metrics, identifying growth opportunities, developing recommendations, and collaborating cross-functionally to deliver organizational priorities. The role may support corporate, growth, care, commercial, revenue, provider, or network strategy teams and requires strong analytical, communication, organizational, and project management skills.

Provides escalated technical customer support for the vAuto product through phone and online channels. Troubleshoots hardware, software, access, and data issues; resolves routine to moderately complex problems; escalates difficult cases; documents inquiries and resolutions; follows up with customers; and collaborates with technical experts and cross-functional teams. Preferred experience includes SQL or XML investigation, Salesforce case logging, and Genesys PureCloud.

Answer and route incoming calls on a PBX/multi-line system, greet visitors, receive and sort mail and faxes, update calendars, create basic documents, train relief receptionists, and perform general clerical tasks (filing, copying, data entry). Provide customer service and follow safety procedures; may work overtime as needed.

Handle inbound customer requests via phone, email, chat, and ticketing systems; troubleshoot standard technical and account issues; document interactions; escalate complex problems; follow security protocols; collaborate with internal teams; support customer education and maintain relationships.

The Contract Administrator manages subcontract agreements, tracks performance and compliance, and coordinates with internal teams to ensure smooth contract execution.

Process and verify transactions accurately using established procedures and processing systems. Perform data entry, identify and resolve discrepancies to maintain data integrity, and collaborate with team and management to improve workflows, efficiency, and regulatory compliance.

The Business Operations Manager will drive operational excellence by developing strategic insights, managing reporting frameworks, and improving collaboration across teams, leveraging data analysis and AI tools.

The Manager of Supply Chain & Manufacturing will lead projects in CMC, provide strategic guidance, and manage client engagements while mentoring teams.

Lead client interactions in Medical Affairs, managing projects, coaching team members, and fostering client relationships. Drive business development and provide thought leadership.

Provide advanced L2 technical support for Runpod customers: troubleshoot escalated issues, analyze logs and code, use scripting and diagnostics, liaise with engineering and infra teams, create documentation and training, and deliver multi-channel support including weekend availability.

Manage day-to-day support operations for digital marketing and customer-facing platforms, coordinate escalations across teams, monitor platform health and KPIs, drive continuous improvement, create operational documentation and training, onboard new products into support, and deliver operational reporting and governance.

Administer and own Apptio platform design, configuration, data inputs, integrations, and reporting. Collaborate with clients to resolve application issues, plan enhancements/conversions, track data flows, and provide analytics oversight. Lead system testing, troubleshoot technical problems, and support Technology Business Management processes to optimize IT cost transparency.

Produce real-time closed captions by re-speaking into web-based software for live events. Work remotely on project-based assignments, complete training/qualification, perform pre-event checks, and ensure accessibility with clear speech, accurate grammar, and focused, timely captioning.