Top Artificial Intelligence Operations & Support Jobs

Thrilltap invites candidates who do not see a specific suitable role to submit their information for consideration. The company is building startups across multiple fields and welcomes talented individuals interested in joining its team. Candidates are encouraged to contact Thrilltap through the provided form, after which the company will follow up regarding potential opportunities.

Own day-to-day finance operations, including expense tracking, vendor payments, and month-end close with an external accountant. Lead cross-functional projects, improve spending efficiency, build internal communication systems, and create scalable processes as the company grows. The role requires resourcefulness, strong problem-solving, and the ability to operate across finance, HR, and broader business needs in a fast-moving startup environment.

Own customer accounts from onboarding through expansion, provide frontline support, launch payment corridors and integrations, resolve payment and compliance exceptions, manage billing and collections, and improve profitability. Build runbooks and AI-powered workflows with Claude and internal agents to automate support, launches, and operational investigations. Partner with customers, engineering, compliance, payments, founders, and GTM teams across global markets.

Leads and develops a team of up to 15 genealogical researchers and Research Managers. Oversees research quality, professional standards, client satisfaction, project allocation, and operational bottlenecks while managing a portfolio of active client cases. Partners with operations leadership on hiring and goals, collaborates with client relationship managers, and provides executive-level input on product quality and client experience.

Supports the founding team by removing operational friction, coordinating strategy and logistics, managing travel, and executing high-priority special projects. Builds processes and communication systems for a distributed team, rapidly switches between strategic and tactical work, and handles ambiguous initiatives from conception through completion. The role requires exceptional organization, adaptability, attention to detail, and willingness to manage urgent requests, irregular hours, and last-minute travel.

Supervises evening and weekend library circulation and help desk operations. Processes borrowing, course reserves, holds, interlibrary loans, billing, catalog updates, and retrieval requests. Provides customer and basic reference assistance, resolves patron issues, oversees student employees, manages schedules, opens and secures the library, and supports collection and service improvement projects. Requires an associate degree and two years of library circulation or equivalent customer service experience.

Supports AI Cloud commercial operations and go-to-market execution, including customer engagement, opportunity evaluation, financial modeling, pricing, deal structuring, contract governance, pipeline management, forecasting, and executive reporting. Coordinates with engineering, operations, product, legal, finance, and project delivery teams to translate technical requirements into commercial outcomes and develop customer relationships and market intelligence.

Manage daily office operations, workplace appearance, supplies, purchasing, vendors, facilities, access, mail, onboarding logistics, meetings, events, and visitor experiences. Coordinate with HR, Finance, IT, and Operations; support travel logistics; maintain office procedures; and promote safety, efficiency, and continuous improvement. The role requires independent judgment, strong organization, responsive communication, and effective management of competing priorities.

Provides administrative and operational support for correctional training programs and facilities. Responsibilities include managing enrollment, scheduling, records, correspondence, databases, customer inquiries, classroom technology, supplies, purchasing requests, and facility operations. The role supports instructors, students, agency personnel, vendors, and visitors while maintaining accurate records and coordinating training logistics at a hybrid facility.

Owns complex business operations initiatives end to end, including contract renegotiation, compute-spend management, office moves, recruiting support, supplier decisions, and executive logistics. Partners with founders and functional leaders to identify friction, solve problems quickly, and build scalable operational systems. The role requires a hands-on generalist with commercial judgment, negotiation ability, operational experience, and a bias for action.