Top Artificial Intelligence Operations & Support Jobs

Provide onsite desktop IT support at the Cambridge office: respond to tickets, manage IT assets, troubleshoot hardware, network, and software issues for Windows and macOS, manage Entra ID/Active Directory and Intune, deploy devices and accounts for new hires, support enterprise applications, and document solutions and knowledge-base articles.

Short-term, remote paid project to export and redact personal financial data from at least seven apps/services (covering five mandatory categories), create two financial artifacts, follow quality and recency requirements, and submit redacted files for review and final approval.

Provide part-time remote administrative and operational support: manage Zoom meetings and calendar scheduling, handle email and messages, support live Zoom sessions (tech/help Q&A), maintain Google Sheets, collate notes, organise projects, perform research, and act as a proactive gatekeeper and collaborator to protect the employer's time.

Manage day-to-day U.S. office operations, facilities, supplies, vendors, shipping, receiving, asset tracking, and administrative support. Coordinate meetings, schedules, communications, documents, and filing systems for leadership and visiting executives. Assist with proposal formatting, compliance checks, government opportunity tracking, CRM records, and business development activities. The role requires strong organization, communication, multitasking, autonomy, and proficiency with Microsoft Office.

Maintain and optimize servers, networks, endpoints, communication systems, and security software. Provide desk-side and remote support, manage ServiceDesk tickets, onboard and offboard employees, configure devices, and administer Office 365 or Google Workspace. Maintain hardware logistics and asset records, support network upgrades and laboratory infrastructure projects, enforce IT governance and ISO 27001-aligned policies, manage incidents, and improve service processes while collaborating with international IT teams and vendors.

Provides IT support for software, hardware, networking, internet connectivity, POS systems, printers, and scanners. Documents and routes tickets, collaborates on technical solutions, monitors customer infrastructure, and supports system availability. The role includes customer and team communication, troubleshooting, continuous improvement, and required training on cloud and cybersecurity technologies.

Own day-to-day New York office operations, including supplies, shared spaces, deliveries, workstations, meeting rooms, visitors, interviews, events, and vendor relationships. Coordinate with building security, facilities, and IT partners to maintain a welcoming, organized workplace. Identify operational improvements and support broader executive administration, recruiting, and people operations projects as the company grows.

Contributors record authentic first-person video of household tasks, hands-on work, and everyday activities using a phone mounted to a headstrap. They choose their own schedule, preferably recording at least 10 hours weekly, then upload footage through Perle’s app for review and payment. Contributors must be at least 18, reside in the United States, Canada, or Latin America, have a supported smartphone, and be comfortable wearing a headstrap.

Own and scale customer support for government clients, including issue resolution, triage, bug escalation, customer reporting, playbook development, and knowledge-base maintenance. Monitor client health and support KPIs, identify recurring product issues, and create release notes, help content, instructional materials, and customer communications. Partner with product, engineering, and deployment teams to improve support operations and client outcomes.

Provides frontline customer support through email, chat, and social media; resolves product issues, escalates complex cases, maintains customer records in CRM systems, meets support KPIs, collaborates cross-functionally, and shares feedback to improve processes. Requires at least one year of technical support experience, strong communication, CRM proficiency, multitasking ability, and flexibility for shifts, weekends, and holidays.