Top Artificial Intelligence Operations & Support Jobs

Provide Tier 2 technical support for enterprise B2B SaaS customers: triage and resolve complex production issues, debug Python and no-code agents, investigate integrations and REST APIs, use monitoring tools, build automation/diagnostic scripts, and escalate product defects. Collaborate with Customer Success, Product, and Engineering to improve the platform and customer outcomes.

Lead global support operations to transform manual processes into AI-augmented, outcome-based systems. Drive staffing, tiered support models, capacity planning, data-driven improvements, and cross-functional initiatives to improve customer experience and operational efficiency. Build and empower teams, define success metrics, and institutionalize support intelligence at scale.

The Director of Programs will lead and design entrepreneurial education programs, ensuring their effectiveness and adapting them for diverse founder needs while enhancing community engagement.

Serve as final escalation for complex, visible client technical issues; provide advanced troubleshooting for data-driven applications, databases, APIs, Java, Linux, and networking. Liaise with customers and internal teams during implementations, mentor junior staff, maintain shared environments, create knowledge-base documentation, and participate in on-call rotation.

The role involves cultivating customer relationships, managing sales and operations, and providing product insights to drive company progress.

Supports and enhances the organization’s SharePoint Online intranet and Microsoft 365 digital workplace. Responsibilities include SharePoint administration, content management, user support, troubleshooting, governance, permissions reviews, quality assurance, training, documentation, stakeholder engagement, and adoption initiatives. The specialist also supports migrations, identifies usability improvements, and stays current with Power Platform and AI-enabled Microsoft technologies.

Leads Sitemetric service delivery and customer workflows at construction jobsites. Builds relationships with owners, contractors, subcontractors, and workers; ensures safety, security, quality, budget, and timeline objectives; resolves customer challenges; coordinates onsite staff; and collaborates on technology innovations that improve construction operations.

You will execute and improve insurance workflows, analyze operational efficiency, collaborate with product teams, and support onboarding and documentation efforts.

Own forecasting, pipeline analytics, revenue dashboards, GTM technology, data infrastructure, and reporting. Build the company’s AI agent foundation by identifying automation opportunities and deploying production-grade agents across the sales organization. Partner with Sales Operations to maintain data integrity, define pipeline logic, and support forecasting. Design quota models and administer compensation plans while building and leading the Revenue Operations team in an early-stage B2B software environment.

Manage partnerships and sales operations by owning CRM data and reporting, coordinating partner onboarding and activations, building SOPs and automations, tracking partner performance, and supporting sales outreach and pipeline management to ensure flawless execution and scalable processes.