Top Artificial Intelligence Operations & Support Jobs

Lead Ambience’s Office of the President as an operating partner to the President and Co-Founder. Manage strategic workstreams, priorities, OKRs, partnerships, financial modeling, market analysis, deal structuring, board materials, and executive communications. Build and develop a team of operators, identify high-leverage issues, lead ambiguous initiatives, and establish AI-native operating systems for research, decision tracking, and knowledge management. The role requires working three days weekly from the San Francisco office.

Lead strategy and business operations initiatives, including pricing and packaging optimization, financial modeling, corporate development, fundraising, partnerships, investor relations, M&A support, and market analysis. Collaborate with product, go-to-market, research, engineering, and executive leaders to drive strategic decisions, build consensus, and identify growth opportunities.

Leads Mission Control operations supporting remotely monitored robotic weld cells across a customer fleet. Owns 24/7 staffing and shift coverage, manages specialists and production planning, handles customer escalations, monitors robotic fleet execution, coordinates issue resolution, develops rollout and change-management processes, and partners with engineering, product, maintenance, and customer success teams to reduce downtime and escalations.

Gather, validate, document, and trace business and technical requirements for DHS CISA modernization and sustainment initiatives. Facilitate stakeholder interviews and reviews, define workflows, use cases, user stories, business rules, and acceptance criteria, and maintain requirements baselines and repositories. Support system assessments, change impact analysis, backlog refinement, testing, governance documentation, modernization roadmaps, and acceptance validation while documenting cloud infrastructure, interfaces, data flows, risks, and dependencies.

Provides phone and email support for HCFSPlatform customers by troubleshooting application issues, documenting cases, monitoring service-level deadlines, escalating complex matters, maintaining help content, and completing accurate data-entry and vendor reporting tasks. Collaborates with internal teams while protecting confidential information and protected health information. The role is remote-eligible and does not include client training, supervision, or employee performance management.

Manages the New York office and employee experience, including vendors, facilities, supplies, events, budgets, deliveries, visitor support, calendars, interviews, onboarding, and confidential employee needs. Partners closely with executives and HR, coordinates offsites and recurring meetings, and improves workplace processes using productivity tools and AI. The role is in-office Monday through Thursday and requires strong organization, discretion, communication, and operational judgment.

Leads operational, financial, and people performance for the company’s largest multifamily market portfolio. Develops market strategy, business plans, budgets, and capital initiatives; oversees occupancy, rent growth, expenses, compliance, risk, and asset health. Manages client and owner relationships, leads regional leadership teams, develops talent and succession plans, and partners cross-functionally to improve operations and technology adoption.

Chief of Staff serving as the CEO’s operational partner, managing executive communications, prioritizing complex tasks, aligning engineering and operations teams, and maintaining accountability for strategic initiatives. The role includes partner and client diplomacy, meeting governance, cross-functional execution, and translating executive priorities into actionable workstreams. Candidates need strong communication, independent problem-solving, and experience in high-velocity business, technology, startup, or defense environments.

Resolve high-volume customer support tickets involving account access, billing, and subscription plans. Use macros, playbooks, and AI-assisted suggestions to provide accurate responses, identify issues requiring Tier 2 or Enterprise escalation, and flag recurring questions for new macros. The role requires clear written communication, process discipline, accuracy during repetitive work, and curiosity about the product. Prior customer-facing or process-driven experience is helpful but not required.

Administer Federal Okta, Slack, and Google Workspace environments; manage identity lifecycle, permissions, SSO integrations, shared drives, and secure communication channels. Provide remote front-line support, troubleshoot access and software issues, and document procedures. Support commercial IT operations, align Federal and commercial workflows, conduct access audits, and assist with security investigations and compliance audits.