Top Artificial Intelligence Operations & Support Jobs

Coordinate client delivery, scheduling, session logistics, client records, support requests, onboarding, offboarding, recruiting coordination, vendor and software administration, compliance paperwork, meetings, and company events. Maintain central inboxes, track follow-ups, manage systems and access, and handle unassigned operational projects. The role requires strong attention to detail, judgment, follow-through, technology skills, and written communication.

Provide first-line technical support across CodeRabbit’s public developer communities. Troubleshoot code review issues, integrations, and APIs; reproduce and debug problems; create detailed engineering and product escalations; develop reusable documentation; monitor community trends; and foster constructive knowledge-sharing across global time zones.

Leads Canadian Service Tools and Operational Supplies programs, including procurement, calibration, repair, suppliers, inventory, lifecycle management, field support, and a $1.25M+ budget. Drives operational excellence through performance metrics, Daily Management System readiness, ServiceMax preparation, process improvement, quality initiatives, CAPA, audits, compliance, and sustainable operating mechanisms. Partners cross-functionally with Service, Field Service, Quality, Engineering, Sourcing, suppliers, and regional teams to improve productivity, safety, quality, and customer outcomes.

Maintain CRM accuracy, clean and import prospect data, run recurring sales reports and data jobs, handle ad hoc requests, monitor sales metrics, and document repeatable processes. The role uses AI tools, spreadsheets, and CRM systems to support sales leadership and representatives. Candidates should be recent graduates with strong spreadsheet skills, attention to detail, clear communication, integrity, and an ability to prioritize multiple requests.

Own the customer support queue across multiple channels, resolve L1 and L2 issues, troubleshoot and escalate complex API and product problems, maintain SLA performance, and coordinate incident communications. Partner with Engineering and Product through clear bug reports and Linear tickets, while improving runbooks, documentation, and support processes for developer-focused AI products.

Leads marketing technology and operations by administering Marketo and Salesforce, managing integrations and data governance, optimizing lead lifecycle processes, and building automated workflows with Zapier, Azure, and LLMs. Establishes campaign operating standards, monitors KPIs, improves data quality, and coordinates cross-functional Marketing, Sales, and Revenue Operations initiatives. Requires hands-on MarTech expertise, strong automation capabilities, and experience leading scalable marketing operations processes.

Provides client-facing technical support through phone, email, and chat; troubleshoots software installation, configuration, performance, and usage issues; documents bugs, creates troubleshooting resources, performs software QA and data entry, manages client updates, and delivers on-site training at industry conferences.

Manage internal IT and security operations, including employee support, onboarding and offboarding, identity and access management, endpoint administration, SaaS tools, asset inventories, vendor coordination, and compliance support. The role maintains Windows, macOS, Linux, mobile, and cloud environments; supports SOC 2 audits through access reviews and evidence collection; documents systems and processes; and improves internal technology operations while escalating complex infrastructure and security issues.

Leads enterprise-wide business process strategy, governance, transformation, continuous improvement, and operational excellence across revenue, finance, procurement, supply chain, support, and customer success. Manages a global team, drives process automation and AI initiatives, establishes KPIs and governance, leads organizational change and cross-functional transformation programs, and partners with executives and technology teams to improve revenue, cost, quality, and customer outcomes.

Owns scheduling, coordination, events, travel logistics, onboarding systems, vendor management, office operations, and executive support. The role also contributes to product marketing through website updates, social content, campaigns, demos, visuals, and other founder-led initiatives. This onsite generalist position requires strong organization, communication, ownership, adaptability, and enough technical fluency to understand the product and work in the codebase.