Top Artificial Intelligence Operations & Support Jobs

Leads enterprise printer and multifunction-device management for a federal agency, supervising a five-person team. Responsibilities include diagnosing printer, desktop, mobile, network, VoIP, and VTC issues; coordinating vendors and remote resolver groups; managing consumables, inventory, firmware, STIG compliance, workstation deployments, and Tier II support. The role is onsite in Quantico, Virginia, requires independent judgment, up to 25% travel, physical equipment handling, and an active Top Secret clearance with SCI eligibility.

Supports the Head of Operations across company-level projects, business analysis, cost modeling, process improvement, documentation, leadership materials, and cross-functional execution. The role requires independently managing ambiguous problems, coordinating teams and external partners, improving operating processes, and handling evolving priorities in a fast-growing robotics and AI startup.

Supports the CMO and CRO by managing calendars, inboxes, travel, meeting preparation, executive communications, reports, cross-team initiatives, relationships, expenses, and vendor invoices. The role requires prioritizing competing demands, coordinating distributed teams, preparing executive materials, tracking action items, and maintaining confidentiality in a fast-growing remote startup.

Manage internal SaaS systems, identity and access management, and remote device fleets. Automate onboarding, offboarding, provisioning, and recurring IT issues through scripting and workflows. Own the ticket queue, maintain documentation, support HIPAA compliance and SOC 2 audits, conduct access reviews, and collaborate with Security. The role requires supporting a fully remote workforce while using AI tools responsibly for scripting, troubleshooting, and runbook development.

Execute and monitor daily operations, collect and analyze operational data, follow established processes, resolve system exceptions, coordinate with relevant departments, and support testing and optimization of operational tools and systems. The role requires Excel proficiency, strong communication and teamwork, attention to detail, accountability, and the ability to work under pressure. Candidates with at least one year of operations experience are preferred, though outstanding graduates may be considered.

Provide on-site IT and AV support, manage device lifecycle, handle inbound end-user requests, run onboarding calls, contribute to Tech Ops projects, build automations/Slack bots, and maintain internal IT documentation.

Provides remote or distribution-center customer service through phone, chat, or text. Handles high-volume inquiries, analyzes and resolves customer issues, coordinates order-related concerns with production and distribution teams, and supports product returns or repairs. The role requires basic knowledge of procedures and tools, operates under moderate supervision, and independently resolves routine issues while following standard processes.

Drive D2C business performance across the Americas by establishing operating cadences, executive scorecards, reporting frameworks, and growth measurement processes. Analyze sales, traffic, conversion, product mix, memberships, promotions, and channel performance to identify opportunities. Develop forecasts, business cases, and scenarios, partnering with Analytics, Finance, Marketing, and Commerce teams to prioritize initiatives and improve measurable business outcomes.

Provide first-line support and troubleshooting for an HPC environment, monitor system health, triage incidents, perform maintenance and patching, and produce runbooks and documentation. Improve processes and escalate to SMEs for complex issues while supporting scheduling, compute, storage, and access concerns.

Oversee implementation, configuration, maintenance, security, integration, and support of enterprise business applications across Finance, HR, Legal, Compliance, Facilities, and Operations. Manage access controls, system upgrades, vendor relationships, data migrations, and process improvements. Partner with business leaders to optimize workflows and ensure compliance with privacy, audit, and regulatory requirements.