Top Operations & Support Jobs

The role involves supporting strategic planning, data analysis, project management, and creating deliverables for leadership within a startup environment.

General internship program placement across Marketing, Sales, Product, Engineering, Data Science, Operations, Clinical Strategy, People, or Finance. Interns support projects, conduct research, assist with execution and analysis, maintain tools and reports, collaborate cross-functionally, and own at least one deliverable to present to the team.

Contact customers via inbound/outbound calls to resolve account balances, set up payment arrangements, follow compliance and call structure, update account records, escalate issues, and meet assigned goals while providing professional, patient-focused service.

Provide on-site audio, video and lighting setup, operation, troubleshooting and repair for hospitality events. Create estimates, manage inventories, coordinate resources and budgets, run room audits, perform software upgrades, train staff, and deliver professional client-facing technical support to ensure event success.

Lead administration, support, and optimization of the ERP and related enterprise applications. Manage configurations, security, integrations (APIs/REST/EDI), environments, upgrades, reporting, and troubleshooting. Drive automation, UAT, documentation, training, and Tier III support while partnering with business stakeholders and mentoring junior staff to improve processes and system reliability.

Lead and develop a team of Salesforce admins, developers, and technical contributors to build, maintain, and scale the Salesforce and GTM tech stack. Oversee architecture, integrations, automation, governance, roadmap prioritization, delivery processes, QA, and cross-functional change management while driving AI and automation improvements.

Coordinate regulatory compliance, safety programs, and fleet/transportation compliance across multi-state operations. Maintain licensing, audit-ready documentation, safety systems, training records, and SOPs. Support incident response, analyze compliance data, improve processes and systems (including Odoo), and provide logistical support for live events.

Lead company-wide IT: own architecture decisions, manage core systems, network, and vendor portfolio; run helpdesk and endpoint lifecycle; set IT governance, budgets, SLAs, and scale a small team while partnering with Security and People Ops.

Build and scale Covera's Revenue Operations function: own HubSpot CRM administration, pipeline management, forecasting, executive and board reporting, deal desk and pricing processes, cross-functional commercial operations, dashboards/KPIs, and scalable automation to enable predictable growth.

Own and operationalize the B2B operating model across wholesale, partnerships, and emerging channels. Translate business needs into structured requirements, align ERP/OMS/WMS/PLM/PIM with processes, and manage cross-functional programs end-to-end. Build repeatable partner onboarding and expansion frameworks, drive visibility and accountability, reduce manual work, and coach teams to ensure scalable, reliable B2B operations.