• Lead the launch and development of NeuraGym AI robotics training center, establishing scalable operations that safely and efficiently support multiple concurrent customer training programs while developing the operational playbook and best practices for future NeuraGym locations.
• Lead and coordinate on-site Gym team members; AI Trainers, Mechatronics Engineers, Motion Suit Operators, PM/Admin, IT and cross-functional teams, to ensure seamless day-to-day operations and successful customer engagements.
• Partner closely with the NeuraGym Product team to translate customer feedback, operational insights, and performance data into scalable improvements to processes, KPIs, workflows, tooling, and offerings.
• Monitor utilization, operational performance, costs, and robot training outcomes to identify opportunities that enhance efficiency, scalability, customer value, and the ongoing evolution of the NeuraGym operating model and future facility launches.
• Own the end-to-end facility setup for the U.S. operation, including site readiness, infrastructure, workspace configuration, operational equipment, and technology systems required to deliver a world-class customer experience.
• Own the customer experience throughout the entire engagement lifecycle from feasibility assessments and on-site training through robot skill validation and deployment at customer locations.
• Manage Neura Gym operations, including infrastructure, technology systems, safety and security requirements, vendor relationships, and recurring maintenance to ensure operational readiness and uptime.
• Develop scalable playbooks, standard operating procedures, and documentation to support future NeuraGym launches and ongoing operational excellence.
• Oversee operational planning, resource allocation, logistics coordination, and service level agreements (SLAs) to ensure successful execution of customer programs, robotics training activities, and ongoing NeuraGym operations
Skills Required
- Experience managing operations for robotics, technical training centers, or similar facilities
- Proven experience leading cross-functional technical teams (engineers, trainers, operators, IT)
- Facility setup and infrastructure planning experience including workspace configuration and technology systems
- Knowledge of safety, security, and maintenance practices for robotics or complex equipment
- Experience defining operational KPIs, monitoring utilization, and driving efficiency improvements
- Vendor management and logistics coordination experience
- Ability to develop standard operating procedures, playbooks, and documentation for scaled operations
- Customer-facing program management: feasibility assessments, training delivery, and deployment support
What We Do
NEURA Robotics is a German high-tech company founded in 2019 in Metzingen near Stuttgart with the vision to revolutionize the world of robotics. More than 180 team members from over 30 countries are working on advanced technologies in the fields of environmental perception, drive and control technology, material science, mechanical design, and artificial intelligence. We are expanding the cognitive capabilities of robots and make breakthrough advances in a variety of areas to bring robots and humans closer together, making many areas of work more attractive, creative, and social again. That's why everything we do runs under the guiding principle "we serve humanity". In a very short period of time, NEURA Robotics has developed robots and technologies that are characterized above all by their outstanding performance as well as safe and human-centred way of working. In this way, a wide variety of application fields can be covered, from intelligent production to medical technology. All major robot components are developed and designed in-house. Imprint: https://www.neura-robotics.com/legal Privacy: https://www.neura-robotics.com/privacy
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