Top Operations & Support Jobs

Own revenue funnel performance analysis from lead through admission, translate insights into operational decisions, and support forecasting. Partner with the VP of GTM Strategy & Operations on annual and quarterly planning, OKRs, business reviews, operating cadence, and cross-functional initiatives. Lead workstreams improving admissions coverage, operating frameworks, and patient and referral-source journeys. Present executive-level analyses and coordinate organizational projects.

Interns support administrative tasks and active projects, conduct research, gather and analyze data, compile reports, participate in meetings, and suggest process improvements. They learn the company’s business, assist peers and clients professionally, manage assigned tasks, and become proficient with internal software systems. The position is a 12-week, full-time temporary internship running May through August 2027, with a hybrid schedule requiring three to four days per week in the Fort Wayne office.

Own revenue operations for the Affiliates organization, including GTM planning, forecasting, analytics, process design, affiliate program tracking, payout coordination, ROI measurement, and tech-stack management. Partner with leadership through business reviews and recommendations, automate operational workflows, and manage and develop a small analyst team in a high-growth SaaS environment.

Provide hands-on technical support for payment tokenization integrations by debugging network, API, infrastructure, and downstream gateway issues. Own customer onboarding, escalations, incident and maintenance communications, status page updates, and cross-team coordination. Lead customer integrations from kickoff through go-live, create documentation and training, meet SLAs, and serve as the primary Support decision-maker during PT business hours. Participate in an every-third-weekend on-call rotation.

Conduct outbound follow-up calls to vehicle service customers, collect feedback, address concerns, escalate issues when necessary, and track customer satisfaction data and trends. The representative supports the service department by maintaining post-visit customer relationships while meeting call-volume and performance targets. This is a part-time role requiring strong communication, reliability, attention to detail, and independent work.

Provides operational coordination and initiative support for Solution Delivery leadership and global teams. Responsibilities include tracking priorities, milestones, dependencies, action items, and deadlines; preparing reports, presentations, agendas, and meeting minutes; organizing leadership information; supporting process implementation and documentation; coordinating onboarding, events, communications, and follow-up; and escalating risks or delays. The role also provides limited administrative support while focusing primarily on business operations and cross-functional coordination.

Provide phone, chat, and email support to English- and Spanish-speaking clients using ISN’s contractor and supplier management platform. Troubleshoot platform, account, and compliance issues; build client relationships; support retention and engagement; and learn business development and B2B sales processes. The role includes an eight-week onsite training program and potential progression into client development or account management within 12–24 months.

Supports Federal Home Loan Bank members by processing financial transactions, reviewing compliance, managing documentation and communications, troubleshooting issues, and identifying fraud or operational risks. Assists with system testing, procedures, SQL queries, SSRS reports, and Power Automate workflows. Requires strong customer service, communication, organization, data-handling, and teamwork skills while maintaining compliance with Bank policies and federal regulations.

HighVista Strategies accepts applications for its talent community to consider candidates for future opportunities across investment management, business development, finance, operations, HR, technology, legal and compliance, marketing, and executive administration. Human Resources will review applicants and contact candidates whose backgrounds align with current or future openings. Applications remain in the firm’s candidate database.

Oversee administrative assistants, contracting, grants, RFPs, and data administration. The role supervises staff, establishes workflows and SOPs, tracks deadlines and documentation, supports reporting and data quality, coordinates across departments, improves administrative processes, and escalates unresolved risks. Success requires strong organization, accountability, communication, independent judgment, and follow-through in a hybrid healthcare organization.