Top Operations & Support Jobs

Develops short- and long-term workforce forecasts across multiple accounts, translating workload, ticket volumes, work orders, sales pipeline, and growth projections into staffing plans. Coordinates resource allocation, monitors capacity against demand, supports project staffing and ramp-up, and identifies coverage risks. Partners with operations, sales, account teams, and project managers to maintain SLA performance and optimize staffing levels.

Provides in-person digital literacy coaching, technical support, workshops, and career-readiness assistance to adult learners and system-impacted individuals. Helps participants use devices, email, internet platforms, accounts, and job applications; maintains records, conducts intake and follow-up, and supports welcoming digital access spaces. The role requires trauma-informed communication, adaptable instruction, troubleshooting skills, travel among community and jail sites, and successful jail clearance.

Owns high-priority, ambiguous cross-functional problems from diagnosis through implementation and durable handoff. The role spans product, pricing, partnerships, operations, engineering, sales, customer experience, finance, and vendor management. Responsibilities include researching issues, building specifications and processes, driving execution, communicating decisive updates, using AI for research and automation, and representing the company with customers and partners. Success is measured by sustainable outcomes and clear ownership after implementation.

Standardize and manage virtual workstation images, integrate Microsoft Azure services, administer Group Policy, maintain workstation cybersecurity components, and support healthcare application and EMR workstation deployments. The role also develops and maintains workstation configuration, troubleshooting, and support documentation in collaboration with IS leadership and technical teams.

Owns the strategic, financial, and operational performance of a designated multifamily property portfolio. Responsibilities include improving profitability, occupancy, client satisfaction, and team execution; managing owner and board relationships; overseeing budgets, NOI performance, risk, legal, maintenance, safety, and building operations; and leading cross-functional portfolio staff through planning, meetings, feedback, and performance management.

Manages day-to-day out-of-home and transit advertising operations across Connecticut. Supervises staff and subcontractors, coordinates advertising installation, removal, maintenance, materials, inventory, audits, repairs, records, reports, and campaign updates. Collaborates with sales teams, vendors, transit partners, clients, and internal leadership while traveling to worksites. Ensures productivity, safety, quality standards, deadlines, and positive team culture.

Owns day-to-day operations for an early-stage industrial robotics company, including sourcing materials, negotiating with suppliers, issuing and tracking purchase orders, coordinating freight, managing recruiting logistics, supporting onboarding, collecting vendor documentation, coordinating invoices, and maintaining operational systems. The role requires exceptional organization, persistence, resourcefulness, commercial judgment, phone-based follow-up, and comfort solving ambiguous problems independently.

Build and operate an AI-assisted revenue acquisition engine through prospect research, outbound campaigns, CRM automation, lead follow-up, database reactivation, appointment generation, pipeline management, reporting, and continuous campaign optimization. The role targets private-pay healthcare businesses and requires independently managing prospect data, workflows, messaging, qualification, and revenue-focused growth initiatives.

Performs general office and clerical duties, including typing documents, filing records, maintaining office equipment, ordering supplies, managing mail and faxes, answering phones, tracking water service requests, and organizing safety and plant documentation. Requires accurate typing, proficiency with Word, Excel, databases, and office equipment, strong communication and organization skills, independence, professionalism, and the ability to perform light physical tasks.

The Production Master Scheduler develops production schedules, monitors ERP data integrity, collaborates with departments, and improves manufacturing efficiency.