Top Operations & Support Jobs

Supports daily Deposit Operations, Cash Operations, and Specialized Deposits activities. Responsibilities include researching balancing discrepancies, processing electronic payment exceptions, returns, chargebacks and adjustments, completing service requests, supporting customers, identifying regulatory or customer-impacting issues, participating in cross-training and projects, and following time-sensitive banking policies and procedures.

Provides entry-level support in a 24x7 mainframe infrastructure environment. Monitors and executes batch jobs, file transfers, IPLs, system checks, and routine maintenance across platforms. Troubleshoots hardware, software, network, and application issues; manages incidents in Remedy and ServiceNow; documents activities; supports recovery calls; and escalates issues while collaborating with infrastructure, application, and business teams to maintain service availability.

Seasonal Processing Specialist responsible for accurately entering insurance policies into provider systems. The role involves coordinating with underwriter coordinators and account managers to resolve policy issues, monitoring work quality, prioritizing tasks, and meeting efficiency standards. Candidates must work independently under pressure, demonstrate strong proofreading and communication skills, possess solid computer abilities, and type at least 50 words per minute. This is primarily a full-time, on-site position in Springville, Utah, from October 27 through December 22.

Lead LogiCole system administration for Air Force DMLSS: manage a system administration team, oversee project management, technical support, QA, staffing, scheduling, reporting, and risk. Provide hands-on administration, monitor servers and fiscal processes, support electronic catalogs and strategic sourcing, and protect confidential information.

Coordinates service technicians, customer requests, project records, documentation, meetings, billing support, proposals, and communications among project managers, field personnel, customers, and vendors. Provides administrative assistance through data entry, filing, reporting, scheduling, and maintaining accurate project files and closeout records. Requires strong organization, customer service, multitasking, communication, and Microsoft Office skills.

Lead commercial and customer-facing activities for QRC network: manage quoting, pricing, and order lifecycle; ensure quoting accuracy, on-time delivery, and customer satisfaction; collaborate with Sales, Operations, Supply Chain, and Finance; drive process improvements and revenue/margin outcomes while leading local order management teams.

Coordinates interpreting assignments across clients and projects by scheduling qualified interpreters, recruiting language professionals, communicating assignment details, maintaining records, onboarding resources, reviewing invoices, and resolving coverage issues. The role monitors schedules, handles cancellations and urgent changes, collaborates with project management, finance, recruiting, and operations teams, and identifies workflow improvements. It requires independent remote work during U.S. Eastern business hours and professional English communication.

Support customers and advisors throughout the life insurance application and policy lifecycle. Manage underwriting caseloads, coordinate medical exams, order and track requirements, handle calls and emails, monitor payments, report decisions to MIB, process policy updates, maintain accurate records, and collaborate cross-functionally on customer service and process improvements.

Develops short- and long-term workforce forecasts across multiple accounts, translating workload, ticket volumes, work orders, sales pipeline, and growth projections into staffing plans. Coordinates resource allocation, monitors capacity against demand, supports project staffing and ramp-up, and identifies coverage risks. Partners with operations, sales, account teams, and project managers to maintain SLA performance and optimize staffing levels.

Provides in-person digital literacy coaching, technical support, workshops, and career-readiness assistance to adult learners and system-impacted individuals. Helps participants use devices, email, internet platforms, accounts, and job applications; maintains records, conducts intake and follow-up, and supports welcoming digital access spaces. The role requires trauma-informed communication, adaptable instruction, troubleshooting skills, travel among community and jail sites, and successful jail clearance.