Job Summary: Responsible for standardizing VM workstation images and management, Microsoft cloud integrations with Azure, administering group policy changes, enterprise workstation cybersecurity components, and supporting healthcare application deployments, including Electronic Medical Record (EMR) client technologies and EMR endpoint management solutions. Develop, maintain, and communicate approved workstation configuration, troubleshooting, and support documentation in coordination with IS leadership and technical teams.
About CarolinaEast Health System
CarolinaEast Health System is committed to providing high quality, compassionate care across the Coastal Carolina region. At the heart of our system is a 350-bed, full-service medical center equipped with a comprehensive range of inpatient and outpatient services, utilizing the latest medical technologies. We employ over 3,200 dedicated team members and operate physician practices across various specialties in four counties. Our employees foster a culture of excellence that ensures our patients receive the same high level of care found at larger medical centers, all while maintaining a friendly, community-centered atmosphere throughout our facilities. CarolinaEast offers a robust benefits package to all full-time employees, as well as benefits for part-time plus and part-time staff. We are proud to be the first medical center in North Carolina recognized as a Cardiovascular Center of Excellence by the American College of Cardiology and the American Heart Association. Additionally, we are honored to be named one of America’s Best-In-State Hospitals by Newsweek, among numerous other prestigious accolades.
Minimum Requirements:
- Associate’s degree in a technology-related field.
- Two years of experience in end-user workstation support and maintenance.
- Working knowledge of Microsoft Windows operating systems, Active Directory, Group Policy, Azure Integrations, and enterprise endpoint management technologies
- Experience supporting healthcare information systems, EMR workstation technologies, clinical workstation environments, and EMR workstation endpoint management or monitoring tools preferred.
- Deliver outstanding customer service that upholds CarolinaEast's Standards of Excellence.
Skills Required
- Associate's degree in a technology-related field
- Two years of experience in end-user workstation support and maintenance
- Working knowledge of Microsoft Windows operating systems
- Working knowledge of Active Directory
- Working knowledge of Group Policy
- Working knowledge of Azure integrations
- Working knowledge of enterprise endpoint management technologies
- Experience supporting healthcare information systems, EMR workstation technologies, clinical workstation environments, and EMR endpoint management or monitoring tools
- Ability to deliver outstanding customer service consistent with CarolinaEast's Standards of Excellence
What We Do
CarolinaEast Health System is a multi-facility healthcare provider serving coastal North Carolina. Its organization includes CarolinaEast Medical Center, a 350-bed inpatient hospital, plus cancer, diagnostic, surgery, home-care, rehabilitation, wound-care, and physician services. The system delivers compassionate, quality care, combining the capabilities of a regional medical center with a community-focused approach to improving the health of patients and families throughout coastal communities.
