Top Operations & Support Jobs

The Director of Procurement leads and executes procurement strategies, negotiates contracts, manages vendor relationships, and optimizes procurement processes in renewable energy projects.

Formats and proofreads financial statements, tax returns, and client documents using office and accounting software. Performs data entry, document assembly, copying, binding, filing, record updates, and telephone coverage. Ensures materials are accurate, polished, confidential, and signature-ready while supporting special projects and administrative tasks.

Supports global partners and internal employees through phone, email, and chat. Handles escalations, tool navigation, process questions, partner tool setup, invoice information, fraud-related fund freezes, and ad hoc projects. Tracks issues, identifies training needs, communicates with leadership, and works flexibly across operating hours. Requires strong communication, organization, multitasking, de-escalation, attention to detail, and the ability to work onsite in Austin.

Oversee live broadcast operations at MLS facilities in Stamford, monitoring systems, coordinating incident response, and ensuring reliable full-production and REMI content delivery. Lead on-site Technical Managers, coordinate engineering, production, clients, vendors, and remote teams, manage operational communications, verify event readiness, maintain SOPs and technical documentation, and track issue resolution. The role requires television production technology experience, supervisory responsibility, client-facing communication, a valid U.S. passport, and travel to events.

Provides administrative support to the Office of Regulated Activities at Fort Detrick. Responsibilities include calendar and roster management, meeting and event coordination, travel tracking, protocol board support, document preparation, records maintenance, visitor access, supply purchasing, and administrative process guidance. Requires five years of administrative experience, proficiency with Microsoft Office, U.S. citizenship, successful background investigation, and ability to obtain and maintain a government security clearance.

Manage customer orders from initial service introduction through delivery, including ERP data entry, order acknowledgments, approvals, status updates, issue resolution, and customer communications. Coordinate with customers, vendors, overseas offices, factories, and cross-functional teams regarding artwork, samples, production, payments, freight, quality, and manufacturing issues. Maintain accurate records, monitor timelines, support vendor performance, and ensure timely, high-quality order execution.

Provides Tier 1 technical support for hardware, software, access, networking, and common business applications. Responds to user requests through multiple channels, troubleshoots Windows/macOS and connectivity issues, performs password resets and device setup, documents incidents in ticketing systems, escalates complex problems, and follows security, compliance, SLA, and customer-service standards.

Own and build eMed’s revenue operations function across top-of-funnel marketing operations, lead lifecycle management, routing, attribution, partner referrals, Salesforce data hygiene, and pipeline governance. Establish policies, processes, SLAs, reporting, and forecasting operations while partnering with Sales, Marketing, Channel, Customer Success, and Analytics teams to improve funnel visibility, conversion, data quality, and revenue performance.

Provides high-level administrative and organizational support to senior leadership by managing calendars, meetings, correspondence, communications, confidential records, travel logistics, deadlines, and follow-up actions. The role also supports administrative operations, special projects, and stakeholder coordination while maintaining professionalism, discretion, and flexibility for on-call needs. This is a fully onsite position requiring strong organization, communication, prioritization, and Microsoft Office proficiency.

Receives, scans, tracks, reconciles, and processes collateral files, loan documents, mail, and shipments. Performs document quality checks, maintains accurate logs, manages undeliverable addresses, and prepares outbound packages. The role requires meeting productivity and accuracy standards while protecting confidential information and working effectively in a fast-paced office environment.