Top Operations & Support Jobs

Senior Document Controller supports enterprise document control and records management, acting as deputy to the DCRM Manager. Responsibilities include EDMS implementation and administration, document governance, lifecycle and retention controls, transmittals, approval workflows, revision tracking, reporting, quality checks, archiving, and regulatory compliance. The role partners with engineering, quality, regulatory, and project teams while guiding junior document controllers. Compliance focuses on NRC, ASME NQA-1, and NIRMA requirements.

Provides administrative, secretarial, and accounting support to firm partners, departments, and clients. Responsibilities include calendar and meeting coordination, correspondence, phone and email screening, file maintenance, spreadsheet and presentation preparation, expense reports, mail processing, accounts receivable updates, deposits, reconciliations, tax extension filing, proofreading, and confidential client service. Seasonal overtime is required.

Manages the full lifecycle of controlled site documentation, including creation, approval, distribution, revision, archiving, and destruction. Maintains document control and records management systems, ensures regulatory and ISO compliance, coordinates with multiple departments, trains employees, responds to document inquiries, monitors KPIs, conducts audits, and improves workflows. The role is onsite, Monday through Thursday, under a six-month contract with possible extension.

Provides high-level administrative support to a Co-CEO and Corporate Development team by managing complex calendars, travel, meetings, expenses, confidential files, communications, and transaction-related activities. Coordinates executives, board members, investors, advisors, and external stakeholders while supporting diligence, presentations, office administration, and special projects. This is a full-time, in-office New York City role requiring discretion, organization, adaptability, and occasional flexibility outside normal business hours.

Coordinates the organization’s grant portfolio by researching funding opportunities, managing deadlines and records, writing and submitting proposals, coordinating reporting and reimbursement requirements, and maintaining audit-ready documentation. Collaborates with program, finance, and leadership teams to gather information and support fundraising campaigns, donor stewardship, sponsorships, and development events. Requires strong writing, research, organization, judgment, and technology skills, including willingness to learn responsible AI tools.

Leads revenue operations strategy, HubSpot administration, CRM governance, data architecture, reporting, marketing-to-sales workflows, launch operations, sales enablement, and cross-functional alignment. Builds scalable systems, dashboards, automation, training, and governance to improve pipeline performance, advisor engagement, sales execution, and organizational growth.

Leads Multiplier’s US and NAMER benefits brokerage and administration strategy. Owns licensing, plan design, carrier and broker relationships, procurement, quoting, renewals, compliance, ancillary benefits, and open enrollment. Partners with Product and Engineering on the benefits platform, supports commercial teams with pricing and proposals, and serves as the company’s US benefits authority for EOR and global payroll clients.

Manages business operations activities including configuration, risk, schedule, documentation, records, vendor coordination, and service-provider actions. Analyzes portfolio data and presents recommendations, roadmaps, risks, dependencies, strategic alignment, project changes, and funding issues for a government customer.

Installs, configures, maintains, and repairs workstations, software, printers, peripherals, office equipment, communication systems, and cabling. Provides on-site and remote troubleshooting and end-user support for hardware, software, networking, and related technologies. Escalates issues, assists with network installation and support, provides user training, maintains fuel-site and automation equipment, and participates in a rotating weekly on-call schedule.

Leads Boom’s US support function, managing a 25-person team and coordinating with offshore operations. Owns support strategy, customer experience, SLAs, CSAT, resolution metrics, help center operations, escalation management, training, and 24/7 coverage. Partners with Customer Success, Product, and Engineering to improve products and support processes. Leads strategic initiatives involving support platforms, AI-assisted resolution, analytics, vendors, and support launches for new products.