Top Operations & Support Jobs

Provides application support for the Route Accounting System by assisting customers through email and phone, diagnosing and resolving issues, documenting interactions, escalating unresolved requests, coordinating with internal departments, and following up on customer communications. The role requires strong communication, problem-solving, attention to detail, confidentiality, reliability, and multitasking in a fast-paced hybrid environment.

Manages the dealership front desk by greeting guests, answering and transferring calls, handling messages, supporting cashier office duties, and providing exceptional customer service. Performs administrative tasks including data entry, scanning, filing, and departmental support. Requires dependable, organized, detail-oriented, professional communication and willingness to work across multiple posts. Schedule is Monday through Friday with a rotating Saturday.

General application for consideration of candidates whose skills do not match a currently posted role. Applicants enter the talent pool for review against current and future organizational needs and may be contacted when a suitable position becomes available.

Drive cross-functional strategy and operations across product, engineering, customers, and leadership. Responsibilities include scoping and launching features, onboarding strategic customers, designing customized workflows, gathering product feedback, coordinating initiatives, building scalable internal systems, and supporting go-to-market efforts.

Provides advanced technical support for complex desktop, application, Microsoft 365, Active Directory, macOS, network, backup, and security issues. Owns escalated tickets, documents resolutions, maintains client SOPs, supports deployments and migrations, and mentors Level 1 technicians. The role requires strong troubleshooting, communication, prioritization, customer service, and independent decision-making while collaborating with specialized teams and improving support processes.

Manages complex member escalations, investigates root causes, resolves high-priority issues, and coordinates with internal teams and external partners. Serves as the refund-policy subject matter expert by reviewing exceptions, auditing cases, monitoring trends, and providing recommendations. Documents cases, identifies process improvements, shares insights, and supports consistent, empathetic member communications while prioritizing multiple issues under pressure.

Oversee daily pest control service operations, including technician scheduling, field leadership, route performance, customer issue resolution, inventory, fleet readiness, payroll accuracy, safety, compliance, recruiting, onboarding, and performance management. The role drives operational efficiency, service quality, production and sales targets, customer satisfaction, and scalable field processes.

Partners with the CEO on business priorities, manages multiple calendars, advances projects, supports key meetings, and coordinates communications. The role requires administrative experience, strong Google Calendar skills, technological comfort, excellent communication, sound judgment in ambiguous situations, mature interpersonal skills, and commitment to the organization’s mission.

Supervise evening parking operations, lead and coach attendants, manage traffic flow and parking capacity, assist guests, resolve concerns, handle transactions, complete reports, inspect facilities, enforce safety policies, and coordinate shuttle services. The role requires customer service, problem-solving, basic computer and reporting skills, outdoor work, schedule flexibility, and a valid driver’s license.

Provides technical customer support by troubleshooting connectivity, speed, home networking, and device issues. Resolves problems during the first call when possible, creates and monitors trouble tickets, schedules field service, and provisions network changes. Supports customer service overflow involving sales and billing, answers technical questions, recommends products, and promotes services. Requires strong communication, multitasking, de-escalation, and basic networking knowledge.